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Mobility Mentor Navigator

12/16/2025

The Mobility Mentor Navigator will assist the Director of Family Services with program reports and client recruitment for the Mobility Mentoring Program. They will work directly with clients, maintain files, and participate in training and events.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
The mission of the Urban League of Rochester, NY is to enable African-Americans, Latinos, the poor and other disadvantaged to secure economic self-reliance, parity and power and civil rights. Our three-pronged strategy for pursuing the mission is: • Ensuring that our children are well educated and equipped for economic self-reliance in the 21st century; • Helping adults attain economic self-sufficiency through good jobs, home ownership, entrepreneurship and wealth accumulation; and • Ensuring our civil rights by eradicating all barriers to equal participation in the economic and social mainstream of America. The Urban League of Rochester was founded in 1965 in the wake of racial unrest and riots that crippled the Rochester community. The formation of the agency, which is an affiliate of the National Urban League, was intended to address the material needs of poor and minority citizens in areas such as housing, employment, education, health and economic parity. Today, the Urban League of Rochester offers over 30 programs in the areas of youth services, services for the developmentally disabled, economic development, employment services, family and children services, education, homeownership and entrepreneurial assistance. In 2013, the League served over 4,000 individuals.
About the Role

Description

Job Type: Regular Full-Time

Reports To: Director of Family Services


Job Summary

The Urban League of Rochester seeks a Mobility Mentor Navigator that can provide mentoring assistance and administration for the Mobility Mentoring Program


Job Responsibilities

  • Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
  • Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
  • Work directly with clients in the Mobility Mentoring Program, as assigned by the Director of Family Services. This includes conducting preliminary intake appointments or client-follow-up. 
  • Maintain client files as instructed by the Director of Family Services.
  • Attend Urban League of Rochester functions and events.
  • Participate in training and orientation. 
  • Perform other duties as may be assigned by the Director of Family Services.

Requirements

  • Requires a minimum of an associates degree, bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing is preferred.
  • Knowledge of mobility mentoring is required; knowledge of case management is preferred.
  • Requires 1+ years of experience in client interactions.
  • Experience in civic engagement, financial planning preferred.
  • Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
  • Excellent written and oral communication skills.
  • Capacity to manage multiple projects and assignments, often with competing deadlines.
  • Strong organizational skills, attention to detail, and ability to meet deadlines.
  • Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
  • Competency with Microsoft Office, including Word, Access, and Excel.
  • Must be able to handle stressful situations in a calm and professional manner.


The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.

Key Skills
Mobility MentoringCase ManagementMotivational InterviewingClient InteractionsCivic EngagementFinancial PlanningWritten CommunicationOral CommunicationProject ManagementOrganizational SkillsAttention to DetailMicrosoft OfficeStress ManagementRace DynamicsClass DynamicsUrban Economy
Categories
Social ServicesHuman ResourcesEducationManagement & Leadership
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