House Director

Description

 The House Director is responsible for the overall business operations of the House; including but not limited to the day-to-day maintenance, cleanliness, food service and safety/security of the House.  The House Director exercises discretion and independent judgement, when comparing and evaluating various outcomes involving the business operations.  

Requirements

Essential Functions

· Ensures a safe and productive environment for collegians and staff, including walking the property inside (multiple floors with stairs) and outside. 

· Responds appropriately during all emergency situations and contacts appropriate parties.

· Creates a strategy for the long-term care and upkeep of the facility for the House Corporation Board.

· Obtains several detailed estimates for all work to be completed on the House. 

· Keeps accurate records of maintenance repairs; including but not limited to roof, HVAC, security system, sprinkler system, plumbing and electrical. 

· Communicates house maintenance issues to the House Corporation Board and coordinates all routine maintenance issues in a timely manner. Manages all minor repairs within agreed amount in a timely manner. Notifies House Corporation Board of major repairs that exceed agreed amount with estimates that need to be done. Reports immediately to the House Corporation Board all hazards and damages that require insurance claims.

· Stays within the given budget for ad hoc expenses; reconciles receipts and purchase orders; reviews and submits for payment through appropriate party.

· Purchase’s kitchen, cleaning and other necessary supplies while maintaining inventory.

· Collaborates with the Chef and the collegians to plan nutritious meals within the budget.

· Manages employees including but not limited to, hiring, completing performance evaluations, approving payroll, employee relations, etc.

· Manages multiple preferred service providers to resolve issues while staying within budget. 

· Remains with all visitors at all times including service providers.

· Keeps the House Corporation informed of any inspection by insurance adjusters, fire department, government agencies, or others concerned with the maintenance, security, and safety of the House. 

· Assists the Director of House Management with the required fire drills and other required inspections; specifically seeking out any damage to the House.

· Communicates regularly any unusual trends, activities and/or problems with the chapter to the Chapter Advisor (ATC).

· Meets regularly with the House Manager and attends any meetings with chapter members and/or boards as necessary.

· Opens and closes the House before and after each break in conjunction with the university academic schedule.

· Reviews, and processes invoices timely per the Accounts Payable guidelines.

· Uploads receipts, provides an expense description, and assigns G/L account numbers timely on the Fraternity Housing Corporation credit provider website. 

· Must reside in the chapter house each night the collegians are in residence.

· Adheres to university, House Corporation Board, Office of Housing and chapter policies and rules.

Non-Essential Functions

· Assists the House Corporation with managing/reviewing the fixed asset inventory list in November and May every year.

· Approve timecards in a timely manner.

· Secures staff substitutes as needed.

· Arranges for meals as needed.

· Serves as a hostess, as requested, for the chapter social events, such as recruitment.

· The House Director is required to check on the House periodically during House closures.

· All other duties as assigned.

Experience Previous house director or property management experience preferred.

Education High school diploma or equivalent. 

Technical experience Must be able to utilize Microsoft Word, Excel, email and scanning.

Travel Minimal local travel. 

Lifting requirements Must be able to lift a minimum of 25 pounds.

 Physical Demands

Rarely 0%-25%

Occasionally 25% - 50% 

Frequently 50% - 75%

Continually  75% - 100%

Standing

Continually

Walking

Continually

Bending

Occasionally

Stooping

Occasionally

Kneeling

Rarely

Crouching

Occasionally

Climbing   stairs

Continually

The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Competencies - key performance indicators to be successful in this position include:

· Decision Quality: Makes good decisions based on analysis, experience, and judgment.

· Customer Focus: Meets the expectations and requirements of the residents and staff.

· Interpersonal Skills: Relates well to others and builds rapport with residents, guests and vendors.

· Understanding/Directing Others: Provides clear direction to staff and vendors on expectations.