Question
2-5

Restaurant General Manager: Orchestrating Excellence in a Tropical Paradise

12/17/2025

The Restaurant General Manager will lead and motivate a team to ensure exceptional customer service and operational excellence. They will oversee cafe operations, manage inventory, and maintain high standards of food and beverage quality.

Salary

50000 - 55000 USD

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
Welcome to Tropical Smoothie Cafe, your destination for tropical flavors and wholesome dining, proudly introduced to Willoughby and Boardman by Onward Ventures. As passionate franchisees, our mission is to infuse these communities with beachy vibes and health-conscious options. At our Tropical Smoothie Cafe, meticulously crafted to bring a touch of the tropics, we offer a menu that prioritizes health without compromising on the deliciousness of our offerings. From the savory Chipotle Chicken Club to the refreshing Sunrise Sunset, each item is a delightful journey for your taste buds. With thriving establishments in Willoughby and Boardman, we are excited to expand our reach and bring more tropical goodness to the Northeast Ohio region. Youngstown, join us on this exciting venture as we continue to deliver the unparalleled Tropical Smoothie experience. Tropical Smoothie Cafe is more than a franchise; it's a lifestyle. Every sip and bite are intentional steps towards a healthier and happier you. Immerse yourself in our tropical oasis, where wellness seamlessly intertwines with your daily routines.
About the Role

Description

Are you an experienced leader who is detail-oriented with a flair for precision and a knack for thriving in fast-paced settings?


If so, we want you to join our team as a Restaurant General Manager!

As the Restaurant General Manager, you'll be at the forefront of our mission to deliver delicious and nutritious smoothies and food with a tropical twist. Your leadership and dedication to excellence will be essential in maintaining our high standards and providing exceptional service to our customers.


Responsibilities:

  • Team Leadership: Lead, mentor, and motivate a team of enthusiastic individuals, fostering a positive work environment and ensuring exceptional customer service.
  • Operational Excellence: Oversee all aspects of cafe operations, including cleanliness, safety, and adherence to company standards.
  • Inventory Management: Manage inventory control, ordering, and rotation to ensure freshness and prevent waste.
  • Customer Satisfaction: Champion a customer-focused culture, ensuring every customer leaves with a smile.
  • Training and Development: Train and develop team members to meet and exceed performance expectations.
  • Quality Control: Maintain the highest standards of food and beverage quality, consistently delivering excellent customer experience.

Position Overview:

  • Job Title: Restaurant General Manager
  • Location:
  • Work Hours: Full Time
  • Annual Compensation: $50,000 - $55,000

Required Experience:

  • 2+ years Restaurant Management Experience
  • High school preferred, but not required

Requirements

Application Process:

To streamline our hiring process and ensure a better match between our candidates and the role, we kindly request that all applicants complete a brief survey before submitting their applications. The survey will help us gain valuable insights into your qualifications and preferences.


Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4


Please follow these steps to apply:

  1. Click on the survey link above to access the questionnaire.
  2. Complete the survey, which should take approximately [mention estimated time] minutes of your time.

Important Notes:

  • Your responses in the survey will not be shared with anyone outside our hiring team and will be kept confidential.
  • Filling out the survey is an essential part of our application process. Applications without a completed survey will not be considered.
  • The survey is designed to assess your qualifications and fit for the role, and it will not replace your formal application.

Onward Ventures dba Tropical Smoothie Café is rapidly growing in Northeast Ohio. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Be part of an established brand with over 1200 cafes all over the world. Apply now!


Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.

Key Skills
Team LeadershipOperational ExcellenceInventory ManagementCustomer SatisfactionTraining and DevelopmentQuality Control
Categories
Management & LeadershipHospitalityFood & Beverage
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