Front Office Clerk

12/17/2025

The Front Office Clerk greets patients, schedules appointments, and screens patients for billing information. They contribute to a positive patient experience and assist in the smooth operation of the healthcare center.

Working Hours

30 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

About The Company

AIDS Healthcare Foundation (AHF) is the largest global AIDS organization in the world. To learn more about AHF, please visit our website, www.aidshealth.org, find us on Facebook, www.facebook.com/aidshealth, and follow us on Twitter, @aidshealthcare. AHF’s mission of providing cutting-edge medicine and advocacy regardless of ability to pay is supported through its various business lines. AHF Pharmacies, Out of the Closet thrift stores, healthcare contracts, and other strategic partnerships generate funding that help AHF provide life-saving services to the thousands of people it cares for. The hallmark of AHF’s success is generating and defining new, innovative ways to provide HIV/AIDS treatment, prevention, and advocacy. AHF has embarked on a mass testing initiative to identify and treat the 25 million people worldwide who don’t know they are infected. It will take 1 billion tests annually to achieve this goal. AHF is advocating for mass testing models in hopes of eliminating older, more time-consuming methods. Since 1987, AHF has cared for thousands of people living with HIV/AIDS worldwide. As AHF creates and implements its unparalleled programs in new communities in the U.S. and abroad, they expand delivery of healthcare and influence over policy with the sole aim of saving more lives.

About the Role

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

Patient-Centered
Value Employees
Respect for Diversity
Nimble
Fight for What’s Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

STILL INTERESTED? Please continue!

YOUR CONTRIBUTION TO OUR SUCCESS!

The Front Office Clerk is often the first person seen by those visiting the healthcare center, and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission. Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.

Schedule: Tuesday, Thursday, Friday 10am-6:30pm, Wednesday 11am-8:30pm, Saturday 8:30am-4:30pm

Monday-Closed

Bilingual Preferred

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Key Skills

Customer ServiceAttention to DetailTeam PlayerSchedulingPatient ScreeningBillingFlexibilityCommunication