Question
0-2

Teller

12/17/2025

As a Teller, you will process various financial transactions and assist members with their account inquiries. You will also maintain accurate records and ensure compliance with policies and procedures.

Salary

16 - 17.25 USD

Working Hours

28 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
We got our start in 1935 as the Kalamazoo School Employees Credit Union. Our goal: to meet the financial needs of local educators. Since then, our mission has evolved and we now provide services to all types of families and businesses across the state of Michigan. In 2016, we became Arbor Financial Credit Union. The new name was designed to change the perception that you had to be a teacher to join. With the reference to trees, we also wanted to reinforce our strong community roots, commitment to growth, and our environmentally friendly mindset. Arbor Financial has ten branches within the south west MI area. More than 40,000 people are Arbor Financial members. The credit union has over $600 million in assets. At Arbor Financial, we foster a can-do culture. It stems from the Core Values we instill in our staff: • Work together. • Do the right thing. • Be creative. • Have fun. From the minute you walk through the door of one of our Michigan branches, you can feel the friendly vibe. Our employees go out of their way to meet your needs and treat you well. Call it the power of positivity. We think it's why our members are so loyal to Arbor Financial. • We believe people have a right to expect a lot from institutions they do business with. • We focus on finding individualized financial solutions for families and businesses of all types. • We pride ourselves on providing members’ access to financial experts who offer honest advice. • We immerse ourselves in our communities with volunteer initiatives and scholarship programs. • We aim to enrich the lives of the people and communities we serve. Learn more about Arbor Financial by visiting our website.
About the Role

Description

Teller Benefit Highlights

  • Paid vacation, personal, sick, holiday, volunteer & birthday time off
  • 401(k) with 6% match and 4% profit-sharing contribution
  • Loan and mortgage discounts + higher rates for savings
  • Employee Assistance Program to prioritize your wellbeing
  • Incentive bonus based on performance of the organization
  • Schedules that work around student classes

Starting Wage: $16 – $17.25/ hour, based on experience


Location: Otsego, MI 


About The Role

As a Part-Time Teller, you’ll be the welcoming face of our credit union, helping members manage their finances with care, accuracy, and professionalism. This role offers the opportunity to build meaningful relationships while developing valuable skills to serve your future career.


Where You’re Headed

Start your journey at Arbor as a Teller and grow right where you are – Teller II and III growth track promotions possible (with a pay increase). Many of our leaders began in this role! With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility.


What You’ll Do

  • Process deposits, withdrawals, payments, check cashing, fund transfers, and more
  • Balance your cash drawer daily
  • Assist members with account inquiries, debit card replacements, online banking, and direct deposit letters
  • Recommend products and services that support members’ financial goals
  • Maintain accurate member records and stay current on our offerings
  • Ensure compliance with policies, procedures, and regulatory requirements
  • Support branch operations with clerical tasks

Is This You?

  • High School Diploma or equivalent
  • 6 – 12 months of cash handling/customer service
  • Strong attention to detail, organizational, problem-solving, communication, and interpersonal skills
  • Professionalism in conduct, communication, and appearance
  • Proficiency in basic computer operation
  • Ability to work collaboratively in a fast-paced environment with frequently changing priorities
  • Preferred But Not Required: College degree, retail banking experience, familiarity with Fiserv DNA, proficiency in MS Office

Hours: Flexible schedule 24-28 hours per week, with one Saturday off each month


Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.

Key Skills
Cash HandlingCustomer ServiceAttention to DetailOrganizational SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsProfessionalismBasic Computer OperationCollaborationFast-Paced EnvironmentRegulatory ComplianceClerical TasksAccount InquiriesFinancial ProductsRecord Maintenance
Categories
Finance & AccountingCustomer Service & SupportRetail
Benefits
Paid VacationPersonal Time OffSick Time OffHoliday Time OffVolunteer Time OffBirthday Time Off401(k) with 6% Match4% Profit-Sharing ContributionLoan and Mortgage DiscountsHigher Rates for SavingsEmployee Assistance ProgramIncentive Bonus Based on PerformanceFlexible Schedules
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