AVP of Risk Management

Description

SUMMARY DESCRIPTION

Responsible for the credit union’s risk, compliance, and loss control policies, which includes oversight of the QC Department, Collections Department, Fraud (fka Loss Prevention) Department, and BSA department. Conducts investigations and interfaces with various federal and state law enforcement agencies relating to a variety of fraud or compliance related activities. Oversees the credit union’s compliance with a multitude of laws/regulations which affect operations in providing member services.

This oversight is designed to safeguard the assets of the credit union, ensure compliance with all regulations, coordinate applicable audits, establish and maintain an effective fraud prevention program, and ensure collection practices are followed to maximize return on possible losses. 

CORE COMPETENCIES

• Develops, implements, maintains, and fulfills both short term and long-range goals to meet Credit Union objectives through all applicable departments.
• Continually reviews internal processes to enhance risk mitigation and/or staff efficiencies.
• Responsible for the employment, counseling, performance coaching, training, motivation, and discipline of assigned employees.
• Actively participates as a member of Credit Union Senior Management team.
• Represents organization in manner appropriate for a senior management level.
• Responsible for interviewing, hiring and training staff; planning, assigning, and directing work, regarding and developing staff, addressing and resolving problems.
• Ensures that a professional, friendly image and service-oriented approach are being consistently exercised in all areas of responsibility, maintaining the culture of the credit union at all times.
• Ensures proper reporting to duly authorized enforcement agencies and/or bonding company as appropriate and required.
• Interacts with external independent auditors, regulatory examiners, and legal authorities as needed.

Risk

• Maintains the comprehensive Enterprise Risk Management (ERM) program. Works with executive management and department heads to identify changing risk patterns, including the development and monitoring of key risk indicators. Conducts periodic ERM meetings with the ERM committee, and reports periodically to the Board of Directors.
• Serve as the Credit Union’s subject matter expert on regulatory risk and compliance, dispense advice, guidance, direction, and authorization to designated staff to carry out major plans and procedures, personnel actions, etc.
• Maintains applicable service and product risk assessments annually.
• Maintains the credit union vendor due diligence program to ensure vendor risk is appropriately measured and credit union contracts are adequately monitored.   
• Actively participates and networks with industry on Risk Management matters.
• Monitors credit union activities and new initiatives in order to provide guidance and advice from a risk-based approach to ensure the credit union is managing risk appropriately with a member experience balance. This will include project team inclusion.  
• Educate applicable employees on items that may impact organizational risk levels and impact. 
• Directs credit union audit activities ensuring operational risk is minimized
• Collaborate coordinated corrective activities based on audit internal audit and/or regulatory exam findings. 
• Oversee document archive process. 
• Ensure lien release timeframes and quality are met.

Compliance

• Assists in establishing policies and procedures to ensure compliance with state and federal regulations.
• Reviews the systems established to ensure compliance with those policies, plans, procedures, laws, regulations, and contracts, which could have significant impact on operations and reports, and determines whether the organization is in compliance.
• Ensures all applicable regulatorily required BSA timeframes are adhered to.
• Ensures BSA reporting quality standards are met.
• Ensure Safe Harbor Financial (SHFS) is meeting all applicable BSA and other compliance related requirements.

Loss Mitigation

• Oversee fraud investigations to ensure the credit union is limiting exposure and pursuing any applicable fraud mitigation tool or process. 
• Investigates external frauds and criminal acts against the credit union or its members including violations of laws, regulations, business practices and code of ethics and compliance.
• Remains informed on trending fraud attacks and works with other team members to mitigate losses. 
• Helps coordinate with training employee loss prevention/risk management training and re-training.
• Oversee collections activities to ensure compliance with all applicable laws and regulations governing business and consumer collection activities. Ensure corporate delinquency and charge-off ratio goals are met.  
• Coordinates with executive staff regarding collections trends and applicable changes to policy or procedure given such trends. 

Requirements

KNOWLEDGE, SKILL AND ABILITY

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
• Must have the ability to calculate figures.
• Must be able to operate basic office equipment and be PC literate with software applications. 
• Must be competent and understand the Credit Union’s host system.
• Must be a strategic thinker and possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION OR FORMAL TRAINING

Bachelor’s degree in Business Administration, Management or Finance. Compliance certification preferred. 

EXPERIENCE

3-5 years experience in risk, internal auditing, compliance, collections, and fraud investigation experience or equivalent combination of education and experience. Requires well-rounded knowledge of the Credit Union industry, regulations and operations as would be obtained by 3 or more years experience at a managerial or supervisory position in a financial institution

 COMPENSATION & BENEFITS

Starting salary - $117K+ depending on experience. 

Being a part of Partner Colorado CU has its benefits. We offer valuable benefits designed for you, your family, and your life. Our plans are cost-effective, convenient and provide ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. There is a potential for Annual Performance Bonus, Medical Plans, Dental, Vision, HSA, 401(k) match, Life/AD&D, Accident, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Identity Theft, Paid Time Off, Paid Holidays, Personal and Professional Development.

WORKING ENVIRONMENT

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is required to travel, by auto, to various branch locations as determined by staff training needs.

This is a hybrid position with both in office and work from home expectations.