Customer Service Agent

12/18/2025

The Customer Service Agent will respond promptly to customer inquiries and resolve issues efficiently. They will also maintain accurate records of customer interactions and collaborate with internal teams.

Salary

46000 - 49000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Beloform Craft, we are dedicated to crafting innovative solutions that blend creativity with strategy. Our mission is to deliver excellence in every project while fostering a collaborative and growth-oriented environment. As a company, we value integrity, innovation, and the continuous development of our team. Joining Beloform Craft means being part of a culture where your ideas are valued and your career can flourish.

Job Description

We are seeking a motivated and professional Customer Service Agent to join our team. In this role, you will be the first point of contact for our clients, ensuring an outstanding customer experience through effective communication, problem-solving, and attention to detail. This is an exciting opportunity to contribute to a dynamic company and grow your career in a supportive environment.

Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and other channels
Resolve customer issues efficiently and effectively, maintaining a high level of satisfaction
Maintain accurate records of customer interactions, transactions, and feedback
Collaborate with internal teams to ensure customer needs are met
Identify opportunities to improve processes and contribute to overall customer experience

Qualifications

Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to work independently and as part of a team
Detail-oriented with strong organizational skills
Positive and professional attitude

Additional Information

Competitive salary ($46k – $49k)
Opportunities for professional growth and career advancement
Comprehensive training and support
Inclusive and collaborative work environment
Skill development and learning opportunities

Key Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsProblem-SolvingAttention To DetailOrganizational SkillsTeamworkPositive Attitude