Service Account Coordinator

At Beloform Craft, we are dedicated to crafting innovative solutions that blend creativity with strategy. Our mission is to deliver excellence in every project while fostering a collaborative and growth-oriented environment. As a company, we value integrity, innovation, and the continuous development of our team. Joining Beloform Craft means being part of a culture where your ideas are valued and your career can flourish.

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Cincinnati team. In this role, you will serve as a central point of contact for our clients, ensuring seamless communication and exceptional service delivery. You will collaborate with internal teams to manage accounts efficiently and support the ongoing satisfaction of our valued clients.

Responsibilities

• Serve as the primary contact for client service inquiries and requests.

• Coordinate account activities, ensuring timely and accurate delivery of services.

• Maintain detailed records of client communications and account updates.

• Collaborate with internal teams to address client needs and resolve issues.

• Support account management processes to enhance client satisfaction.

• Assist with reporting and tracking account performance metrics.

• Strong organizational and communication skills.

• Ability to manage multiple tasks and priorities simultaneously.

• Detail-oriented with a commitment to accuracy and excellence.

• Collaborative mindset and ability to work effectively in a team.

• Proficiency in Microsoft Office Suite or similar tools.

• Competitive salary: $57,000 – $63,000 per year

• Opportunities for professional growth and career advancement

• Supportive and collaborative work environment

• Comprehensive benefits package