Mental Health Worker

12/18/2025

The Mental Health Worker will provide assertive outreach, mental health assessment, and care coordination to clients. They will support clients in identifying goals and safety needs while responding to crisis situations.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

North Richmond Community Health began supporting the Richmond community on Wurundjeri land in 1974. Then called the North Richmond Family Care Centre, it was an organisation built to support the diverse needs of the 4,000 strong community members of the Langdon Park Ministry of Housing estate. A group of progressive doctors approached the estate’s community-led Tenants Union in the early 1970s, and together they came up with the idea of a health centre that didn’t just provide vital medical services, but also fostered and supported the community. Since it was opened, North Richmond Community Health has been a place for people of all linguistic backgrounds, physical, emotional and mental abilities, faiths and cultures. For 40 years, the community has come to our centre to meet, receive care, seek advice, socialise and celebrate. In 1994, we received funding from the Victorian Department of Human Services to share its knowledge across the state, and the Centre for Culture, Ethnicity and Health (CEH) was formed. In the last 21 years, CEH has continued to develop their expertise in health and wellbeing, human rights, cultural competence and health literacy. North Richmond Community Health’s current building opened in late 2012. At that time, North Richmond Community Health was given the honour of an Aboriginal name by Wurundjeri Senior Elder Doreen Garvey-Wandin: Wulempuri-Kertheba, which translates from Woi wurrung as ‘staying healthy together’. As an organisation, we pride ourselves on our commitment to working with refugees, asylum seekers, newly-arrived migrants, people of different cultural and linguistic backgrounds, people who inject drugs and people of all socio-economic backgrounds. We are constantly reiterating that commitment and developing it. North Richmond Community Health has a long history, with many relationships in the community going back 40 years. We look forward to many more years of learning, working and building healthier communities.

About the Role

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.<hr><ul><li>generous salary packaging options</li><li>full-time, fixed term until 30 June 2027. </li><li>strong connection to community and innovation</li></ul>Outreach and Engagement Service | SACS Level 4We are seeking a Mental Health Worker to join our Outreach and Engagement Service, a multidisciplinary team providing assertive outreach and complex care coordination to people who use drugs in North Richmond. This role supports people experiencing co occurring mental health and substance use issues through a trauma informed, harm reduction approach.<h3>About the Role</h3><ul><li>Provide assertive outreach, mental health assessment and care coordination</li><li>Support clients to identify goals, safety needs and pathways to care</li><li>Respond to crisis situations and provide secondary consultation to the team</li><li>Build and maintain referral pathways to acute and non acute mental health services</li><li>Work closely with peer workers, clinicians and community partners</li></ul><h3>About You</h3><ul><li>Qualifications in Mental Health and or Dual Diagnosis</li><li>Minimum three years experience in mental health, outreach, harm reduction or AOD</li><li>Strong understanding of trauma informed practice and the social determinants of health</li><li>Ability to work effectively in complex, community based environments</li></ul><h3>Why Join Us</h3><ul><li>Generous salary packaging options</li><li>Free onsite parking</li><li>Supportive, values driven and inclusive culture</li><li>Ongoing learning and development opportunities</li><li>Strong multidisciplinary teamwork</li><li>Meaningful work that makes a real difference in community</li></ul>Closing date: 7 January 2026

Key Skills

Mental Health AssessmentCare CoordinationCrisis ResponseTrauma Informed PracticeHarm ReductionCommunity EngagementGoal SettingReferral Pathways