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Administration Support Representative

12/18/2025

The Administration Support Representative will process invoices and internal purchase orders, follow up on installation appointments, and respond to inquiries from various stakeholders. The role requires managing multiple projects while ensuring thorough completion of tasks.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Based in Sarasota, Florida, Harmar is a leading manufacturer of mobility device lifts for automobiles, stairlifts, vertical platform lifts, and home elevators. Inspired by those with accessibility difficulties, the organization is driven to create mobility and accessibility products that allow people to go where they want, when they want, and how they want. Founded in 1998, Harmar continues their mission to use meaningful innovation to increase independence and improve the quality of life for millions of people who are mobility-challenged. The company has evolved over their 20-plus years of business, updating their product lines to accommodate their growing clientele. Since 2021, Harmar has been Certified as a Great Place to Work, a prestigious award based on current employees’ feedback on their experience working at the company. Harmar has made it their mission to not only lift the lives of their customers, but also provide a positive and productive environment for their employees.

About the Role

Description

The Veterans Administration Support Rep will have the following responsibilities:

Process invoices from Installers through Syspro
Process internal purchase orders through Salesforce
Follow up on pending installation appointments with installers
Follow up on installation completion confirmations with customers
Respond to phone or email inquiries from VA Purchasing Agents, installers, customers, and Internal sales team
Ability to manage and prioritize multiple projects.
Detail oriented and thorough in completing work tasks.
Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Requirements

Prior Customer Service and/or Administrative Assistant experience
Familiar with SalesForce or some type of Customer Relationship Management Program (CRM)
Familiar with Syspro or some type of Enterprise Resource Planning system (ERP)
Excellent communication skills, both verbal and written.
High performance team oriented environment.
Foster and promote a culture of continuous improvement.
Ability to interface effectively and positively with all members of the organization, suppliers and customers.
Computer literacy for basic Microsoft Office applications.
Self-starter, able to succeed in a dynamic work environment.
Strong Leadership skills.
Willingness to do hands-on work within a team environment.

Key Skills

Customer ServiceAdministrative SupportSalesforceSysproCommunication SkillsDetail OrientedProject ManagementTeamworkLeadershipComputer LiteracyContinuous ImprovementTechnical SupportCustomer SatisfactionDynamic Work EnvironmentHands-On Work