Supervisor, Operations (Cross-Docking)

Description

This position is in-office every day at our East Point location, and the schedule is Sunday – Thursday. This person must be available to work weekend and flexible hours, as needed.   

Who We Are: 

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from.  Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers.  We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. 

Where You’ll Work:  

Logistics / Supply Chain 

About the Role: 

Responsible for supervising operational warehouse functions including but not limited to shipping/receiving, order picking and in-house inventory, while maintaining warehouse cleanliness and appearance, food safety and personnel safety. Responsibilities will include supervising and working alongside team members, collaborating with peer Supervisors to ensure daily work completion, and may also include additional work as deemed necessary and appropriate by the Senior Manager , Logistics. The Supervisor, Operations will also be responsible for managing daily performance and providing operational training to enhance the skills of the team. The Supervisor, Operations will report to Senior Manager , Logistics. 

What You’ll Do: 

Supports Team:   

• Works with Senior Manager , Logistics. to develop and execute daily work schedules and assignments. 
• Ensures compliance with food safety, inventory management, customer service and operational standards. 
• Conducts job specific training for Operations staff. 
• Provides first level of support in addressing employee complaints, suggestions, and Concerns. 
• Understands and applies Employee Handbook Policies consistently and fairly. 
• Operations and Warehousing: 
• Participates in team goal setting and strategic planning activities 
• Ensures housekeeping responsibilities are completed in a timely  Manner 

Ensure accuracy while receiving loads on daily basis. 

• Ensure compliance with organization policies and procedures for company safety and security standards  
• Participates in periodic equipment and warehouse condition audits and inspections  
• Maintains general knowledge of OSHA, Feeding America & AIB regulations. 
• Communicates effectively with and supports internal and external customers 
• Initiates resolution of day-to-day customer, operational and service issues.   
• Effectively raises ongoing issues to leadership and participates in corrective action processes 

Administration: 

• Participates on committees or groups to improve business effectiveness. 
• Ensures all required reporting and documentation is properly controlled and  

processed. 

Key Competencies we look for in All our Food Bankers are:   

• Customer Focus 
• Decision Making 
• Accountability 
• The Ability to Navigate Change 
• Team Leadership 

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.  

What You’ll Need:   Skills and Experience your resume should demonstrate: 

• Solid work history motivating, organizing, and leading a diverse work group, 

including ensuring adherence to safety standards and work procedures and delegating work assignments 

• Demonstrated work experience with inventory management software, ERP and WMS.  
• Solid working knowledge of MS Office Suite (Excel, Word, Outlook)  

There may be some Physical Demands: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• This position works in a typical warehouse setting with varying temperatures.  
• Must be comfortable working in warehouse environment with varying temperatures and be able to lift up to 50 pounds.  
• This position will require frequent bending, stooping, reaching, climbing, and walking, and there may be extended periods of sitting and/or standing.   
• This position would normally have routine opportunities to alter physical position or change eye focus.