Program Manager-IGNITE FORGE Fatherhood and VIBE Programs

Description

About the Program:

Ignite Forge Fatherhood & VIBE are high-impact community programs designed to strengthen families by equipping families, with the tools to lead healthy relationships, remain actively engaged with their family members, and achieve economic stability. Through structured workshops, hands-on support, and community-based engagement, the programs foster accountability, resilience, and long-term success for participants and their families.

Position Overview:

The Program Manager serves as the operational leader of a results-driven fatherhood and youth family-support initiative. This role is ideal for a decisive, organized, and mission-driven leader who excels at supervising teams, holding staff accountable, and ensuring work gets done at a high standard.

The Manager is responsible for overseeing daily program operations, managing staff performance, and ensuring that all program components run efficiently and in alignment with contractual and organizational goals. Working closely with the Program Director, this role requires a strong presence, clear leadership, and the ability to drive outcomes in a community-facing environment. The ideal candidate is comfortable leading from the front, setting expectations, and ensuring follow-through across the team.

Essential Duties & Responsibilities:

Program Performance & Accountability

• Drive      program performance by managing enrollment, attendance, retention,      milestone completion, and outcome targets.
• Track      metrics consistently and implement corrective action plans when      performance benchmarks are not met.
• Ensure      all deliverables align with contractual obligations and organizational      standards.

Team Leadership & Supervision

• Directly      supervise Advocates, Workforce & Finance Lead, and Kids Club staff,      ensuring responsibilities are clearly defined and executed.
• Set      expectations, manage workloads, and ensure staff are completing assigned      tasks accurately and on time.
• Conduct      regular one-on-one supervision, coaching, and annual performance      evaluations.
• Foster      a culture of accountability, teamwork, and mission alignment.

Operations & Compliance

• Maintain      full compliance with HMRF program requirements, Institutional Review Board      (IRB) standards, and agency policies.
• Oversee      operational logistics for workshops, kids club activities, and program      events, ensuring spaces are prepared and materials are ready.
• Ensure      smooth day-to-day operations with minimal disruption.

Community Presence & Program Growth

• Spend      at least 20% of time engaged in outreach, recruitment, and      relationship-building with community partners.
• Support      referral pipelines and monitor outreach effectiveness.
• Oversee      on-site Food Pantry operations, inventory control, and monthly reporting      to leadership.

Requirements

Qualifications:

• Bachelor’s      degree in human services, behavioral health, education, or a related field      (required).
• Minimum      of three (3) years of experience managing or overseeing programs within a      nonprofit or human services environment.
• Proven      experience supervising staff and ensuring performance standards are met.
• Demonstrated      success working with measurable goals, outcomes, and performance metrics.
• Experience      with community outreach, engagement, or recruitment.

Knowledge, Skills & Abilities (KSA’s):

• Strong      leadership presence with the ability to direct, motivate, and hold teams      accountable.
• Data-driven      mindset with experience using metrics to guide decisions and improve      performance.
• Excellent      organizational, problem-solving, and time-management skills.
• Clear      and confident communicator, both verbally and in writing.
• Proficiency      in Microsoft Office and data reporting systems.
• Understanding      of trauma-informed, culturally responsive practices.
• Knowledge      of HIPAA standards and strict confidentiality requirements.
• Ability      to represent the organization professionally in the community and serve as      a positive role model for participants and families.

Training Requirements:

• Completion      of all agency-wide and program-specific training.
• Completion      of all required HMRF and IRB trainings to maintain compliance.

Physical & Travel Requirements:

• Ability to perform desk-based work with extended      computer use.
• Reliable transportation and willingness to travel      locally for programming and community activities.

· Occasional irregular hours and the capacity to work under pressure

· Full range of motion and corrected vision, hearing, and speech (or reasonable accommodations)