Question
5-10

Senior Business Analyst (Payments)

12/18/2025

The Senior Product Analyst will drive the development lifecycle of Payments solutions, ensuring product vision is translated into actionable requirements. They will focus on optimizing Quote to Cash AR automation flows and managing the requirements backlog.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
🏆 2025 Inc. 5000 List 🏆 2024 Deloitte Technology Fast 500™ Zone is reinventing the way companies approach back-office excellence, empowering finance leaders and their teams to scale and thrive in today's dynamic business landscape. Our highly flexible platform enhances out-of-the-box ERP capabilities, offering maximum visibility and control over company operations. From complex billing & revenue recognition to AP automation and advanced FP&A reporting, Zone's unified platform integrates seamlessly with leading ERP software, adapting precisely to evolving needs. Trusted by over 4,000 customers worldwide, Zone & Co is committed to delivering real-world solutions that deliver tangible results for its customers. Headquartered in Boston, MA, with hubs across Europe, North America, Australia, and Asia, we're dedicated to shaping the future of enterprise back-office management. Learn more at www.zoneandco.com.
About the Role

About Zone & Co.

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more. 

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific. 

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job

The Senior Product Analyst for Payments products at Zone and Co is responsible for driving the successful development lifecycle of our Payments solutions across the Quote to Cash Accounts Receivable products. This role involves serving as the critical link between business stakeholders and the technical development team, ensuring that product vision is translated into actionable requirements.

The Product Analyst will specifically focus on identifying, analyzing, and documenting business processes—with a crucial emphasis on the Quote to Cash AR automation flows. They are key to ensuring the product meets the needs of mid-size finance teams by generating clear requirements, managing the feedback collection loop, and driving process flow optimization.

What You'll Do:

  • Own Product Roadmap, prioritize and manage the requirements backlog in collaboration with the Product Manager.
  • Translate business needs into clear, concise, and verifiable technical requirements for the development team.
  • Identify, analyze, and communicate risks and issues related to requirements, scope, and process changes.
  • Develop and execute test plans and test cases to validate that the delivered solution meets the documented requirements.
  • Serve as the primary functional resource during the design and development phases, clarifying requirements for the engineering team.
  • Be the day to day POC for engineering, participating in daily ceremonies and managing key deliverables.
  • Provide training and support materials for new product features rolled out to business users.
  • Ensure that all requirements and process documentation are thorough, traceable, and easily accessible.
  • Work with cross-functional teams to scope projects and manage timelines effectively.
  • Automate reporting and analytical tasks related to project status and requirements traceability.
  • Present findings and recommendations to executive leadership and cross-functional teams.
  • Support data governance initiatives to ensure data integrity and accessibility across finance systems.

What You'll Need:

  • Must have 7+ years of experience as a Business Analyst, Product Analyst, Product Owner, or similar role, with a focus on enterprise software or product development.
  • Domain Expertise: strong understanding of the accounts receivable workflows, ideally with direct experience with payment processing (Stripe/Adyen etc.)
  • Netsuite experience is a must
  • Technical Fluency: Ability to engage in technical discussions with engineers, understand API capabilities, and grasp the nuances of building scalable, secure financial software.
  • Strategic & Analytical Thinking: Proven ability to analyze complex market data, competitive landscapes, and customer insights to define winning product strategies and prioritize effectively.
  • Exceptional Communication: Outstanding verbal and written communication skills with the ability to articulate complex concepts clearly to diverse audiences (technical, business, executive).
  • Execution Focus:success in bringing complex software products from conception to launch and driving adoption.
  • Agile Proficiency: Experience working in agile development environments.
  • Bachelor's degree in Business, Finance, Computer Science, or a related field.

Benefits

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.

#LI-Remote

Key Skills
Product RoadmapRequirements BacklogAccounts ReceivablePayment ProcessingNetsuiteTechnical DiscussionsStrategic ThinkingAnalytical ThinkingCommunication SkillsExecution FocusAgile DevelopmentTest PlansProcess DocumentationCross-Functional CollaborationData GovernanceAutomation
Categories
TechnologyFinance & AccountingData & AnalyticsSoftwareConsulting
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