Medical Receptionist - Part-Time

Description

Perinatal Associates of Central Oregon (PACO) is a compassionate and patient-centered women’s health clinic dedicated to providing high-quality care in a welcoming environment. We are seeking a professional, personable, and organized Medical Receptionist to be the first point of contact for our patients.

About the Role:

This is a part-time opportunity working on-site at our PACO clinic in Bend, OR. The position has an expectation of 16-23hrs per week (Monday - Wednesday) and our Medical Receptionist pay range is $18.63 - $22.45.

What will you do:

• Greet and check in patients in a professional and friendly manner.
• Verify patient information and update electronic records as necessary.
• Enroll patients in the patient portal.
• Manage incoming calls, emails, and faxes, directing them to the appropriate departments.
• Schedule, reschedule, and cancel appointments as needed.
• Collect co-pays and balances cash drawer.
• Verify insurance eligibility and benefits as needed.
• Address patient concerns and escalate issues when necessary.
• Create a welcoming atmosphere for patients and visitors.
• Ensure the waiting area and front desk are clean and organized.

Requirements

What do you need to bring to the role:

• High School Diploma or GED equivalent. 
• One year of customer service experience in a professional environment preferred.

Competencies that matter to us:

Business Effectiveness: Professional communication and the ability to install confidence from patients.

Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.

Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.

Perinatal Associates of Central Oregon (a division of Women's Care) is an equal opportunity employer.