Question
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Counter Server / Front of House

12/19/2025

Counter servers will demonstrate and uphold the company's core values while guiding customers through their dining experience. They will also maintain cleanliness and ensure compliance with safety measures.

Salary

23.5 - 25.5 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Established in 2017, our goal has been to break the mold of what America believes Italian dining is all about. Offering a far more genuine experience than picking Olives from the Garden… we're all about hardcore authenticity, crafting dishes straight from Nonna's kitchen. In a country with too many watered-down imitations of authentic Italian cuisine, we stand tall as the real deal. Our pasta isn't just pasta – it’s a love letter from Italy for your taste buds to cherish. We're rewriting the rules, blending traditional Italian elegance with the speed of modern life. So, here's to the taste-seekers and those of us who crave genuine Italian soul in every bite. Welcome to Dué Cucina – where Italy finds you.
About the Role

Description

How to apply: Fill the application link, OR send an email to hr@duecucina.com.


Join our fun team! Our restaurant is looking for counter servers for full-time and part-time positions at our Redmond location! The restaurant is located at 16595 Redmond Way, suite 100, Redmond, WA 98052.  

At Due’ Cucina Italiana we love food that is real, fresh and authentic. We serve homemade pasta bowls and other dishes inspired by the best of the Italian tradition. All of our dishes are cooked fresh from scratch every day, including our pasta that is extruded in the pasta lab right inside our restaurant. Learn more about our story at www.duecucina.com.  

We are looking for team members who are passionate about and place value on:

  • Treating customers as family
  • Leading by example
  • Helping one another 
  • Working hard (and having fun while doing it!)
  • Being open and honest
  • Being humble 


Wage and Benefits Offered:

  • A fun and friendly work environment
  • Medical Insurance that includes an Employee Assistance Program (Full-time 30+ hours/week)
  • Dental Insurance (Full-time 30+ hours/week)
  • Vision Insurance (Full-time 30+ hours/week)
  • Paid sick time
  • Free meals on shift
  • Employee dining discount at all Due' Cucina locations 
  • Competitive compensation, based on experience $23.50-$25.50/hour (base wage of $18.25-$20.25/hour plus an additional $5.25/hour in tips (approximated) for a combined wage range of $23.50-$25.50/hour)
  • Tons of opportunities for professional development (pasta making, restaurant management, marketing, you name it!) and fast promotions for top performers

In this role, you will:

  • Demonstrate and uphold our company core values at all times.
  • Learn and master the art of making fresh pasta.
  • Familiarize yourself with our menu and guide customers through their Due' experience. 
  • Communicate effectively with delivery drivers (UberEats, DoorDash, etc) to ensure timely and accurate order fulfillment.
  • Maintain accurate menu inventory across all delivery platforms.
  • Ensure compliance with Covid-19 precautionary measures in the dining area. 
  • Collaborate with BOH team members or managers to address customer concerns or dissatisfaction with any dish.
  • Maintain cleanliness in all dining areas and the pasta lab, especially after pasta preparation is completed.
  • Greet every customer warmly to ensure they feel welcome.
  • Other duties as necessary or assigned.

Experience: Previous customer service experience in restaurants is highly appreciated, but if you don't have it, no problem! We will train you :) 

Requirements

What are we looking for?

  • People person who enjoy spending time with customers to educate them on our food
  • High-energy, proactive individual who thrive a dynamic, fast-paced environment
  • Ability to work (and have fun) in a diverse team
  • Attention to detail
  • Passionate about food 
  • Minimum 21 years old (alcohol service required)
  • Ability to lift and carry up to 50 pounds
  • Ability to work under stress
  • Possesses or willing to obtain a current Food Handler Card and Alcohol Server Permit
  • Ability to speak or understand Spanish a plus (although not required)
Key Skills
Customer ServiceTeamworkAttention To DetailFood KnowledgeCommunicationProactivityHigh EnergyDiversity Awareness
Categories
Customer Service & SupportHospitalityFood & Beverage
Benefits
Medical InsuranceDental InsuranceVision InsurancePaid Sick TimeFree Meals On ShiftEmployee Dining DiscountProfessional Development Opportunities
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Counter Server / Front of House - InterviewPal Jobs