Question
2-5

Social Media Marketing Specialist

12/19/2025

The Social Media Marketing Specialist will develop and create engaging content for various social media platforms to support global hiring needs. This includes managing projects from inception to publishing and analyzing the performance of paid content.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
About the Role

Your potential has a place here with TTEC’s award-winning employment experience. As a Specialist, TA Marketing and Communications working remotely in Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC 
 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
 

What You’ll be Doing
Do you have a passion for creating attractive content for paid advertising/lead generation across social media platforms? Do you love to think outside the box about new advertising strategies? In this role, you’ll work with the Talent Acquisition Marketing Team in delivering content to proactively meet global hiring needs. Your strategic way of thinking will aid in content planning, production, performance analysis and distribution. You’ll contribute to the day- to- day recruitment content marketing activities and overall success through analyzing marketing strategies, market research, and creating content for global/regional target markets
 

You'll report to the Senior Manager, TA Marketing and Communications. You’ll contribute to the success of the employee experience as well as the overall success of the team.
 

During a Typical Day, You’ll
 

  • Develop and create engaging and informative video text, video, and static image social media ad content across LinkedIn, Meta, Instagram, Google, YouTube, TikTok and other digital platforms highlighting our best industry practices, employee stories, career opportunities, and more. 
  • Develop full cycle from inception to coordination, to design, and publishing.
  • Independently manage assigned projects, ensuring timely completion and meeting quality standards.
  • Collaborate with internal stakeholders to gather information, brainstorm ideas, and ensure content aligns with overall social media strategy.
  • Analyze the efficiency of paid content types based on evaluation of key performance indicators
  • Stay up-to-date on the latest social media trends and best practices and apply them to content creation and project development.
     

What You Bring to the Role

  • 2-3 years of experience in digital copywriting and video content creation (recruitment or 
  • Proven ability to create engaging and effective social media content in different formats
  • Knowledgeable in search engine optimization, online paid advertising, and social media best practices
  • Excellent communication and collaboration skills, with the ability to work independently and effectively within a team environment.
  • Ability to be flexible during the creative process and shift priorities for business needs
  • Bachelor’s degree in marketing or communications, or, certificate from creative design program
  • Fluency in English is required. Additional language proficiency is a plus.
     

What You Can Expect 
 

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
     

Visit https://mybenefits.ttec.com/?manual for more information. 
 

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start 
with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 

#LI-Remote

Key Skills
Digital CopywritingVideo Content CreationSocial Media ContentSearch Engine OptimizationOnline Paid AdvertisingCommunication SkillsCollaboration SkillsProject ManagementMarket ResearchContent PlanningPerformance AnalysisCreative ThinkingFlexibilityTeamworkContent DevelopmentSocial Media Strategy
Categories
MarketingCreative & MediaHuman Resources
Benefits
Paid Time OffWellness BenefitsHealthcare BenefitsTuition Reimbursement
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