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Sales Agent- Croatian Speaking
12/19/2025
As a Sales Agent, you will make daily outbound calls to players and support their experience. You will actively promote the company's products and collaborate with your team leader to meet targets.
Working Hours
40 hours/week
Company Size
1,001-5,000 employees
Language
English
Visa Sponsorship
No
About The Company
BrainRocket is a multinational IT company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.
We have created over 100 cutting-edge products across 20 different markets.
With over 1,300 talented minds and offices in Cyprus (HQ), Malta, Poland, Portugal and Serbia, our team is determined to create groundbreaking ideas and products.
To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment.
We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
About the Role
<div class="content-intro"><p class="hero_p" data-w-id="694f4a7e-1669-d6d6-f8b3-0f8400d2c4cf">BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.</p></div><p><span style="font-size: 10pt;">As a <strong>Sales Agent</strong>, you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation.</span></p>
<h3><span style="font-size: 10pt;"><strong>What We’re Looking For:</strong></span></h3>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">A vibrant enthusiasm for <strong>customer service</strong> and engaging directly with players.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Confidence in starting conversations and promoting our <strong>products, sites, and promotions</strong>.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">A strong desire to achieve and exceed targets daily.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Native Croatian speaker</strong> with fluent English.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience or understanding of the <strong>Casino and/or Sports Betting industry</strong> is a plus.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Goal-oriented and motivated to reach new heights.</span></li>
</ul>
<h3><span style="font-size: 10pt;"><strong>Your Responsibilities:</strong></span></h3>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Make <strong>daily outbound calls</strong> and follow-ups to players.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Support new and existing players, ensuring their experience is seamless and enjoyable.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Actively promote our site, products, campaigns, and entertainment options.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate with your <strong>team leader</strong> to meet and exceed targets.</span></li>
<li style="font-size: 10pt;">Work closely with internal departments, including <strong style="font-size: 10pt;">Payments, Risk, VIP, and Customer Support</strong><span style="font-size: 10pt;">.</span></li>
</ul>
<p><strong>Benefits: </strong></p>
<ul>
<li>Working in a dynamic European company.</li>
<li>24 workdays of paid vacation.</li>
<li>6 days of sick leave.</li>
<li>Friendly team.</li>
<li>Lots of opportunities for education and development within the company.</li>
<li>Official employment and full medical insurance.</li>
<li>Competitive salary and attractive bonus scheme.</li>
<li>Birthday, wedding and newborn gifts. </li>
<li>Fruits and snacks available in the office.</li>
<li>International corporate parties, great team-buildings, events and activities.</li>
</ul><div class="content-conclusion"><p>Bold moves start here. Make yours. Apply today! </p>
<p><strong>By submitting your application, you agree to our <a href="https://www.brainrocket.com/privacy-policy" target="_blank">Privacy Policy.</a></strong></p></div>
Key Skills
Customer ServiceOutbound CallsProduct PromotionTarget AchievementCasino Industry KnowledgeSports Betting KnowledgeTeam CollaborationPlayer SupportRetention StrategiesCommunication SkillsFluency in CroatianFluency in EnglishGoal OrientationMotivationEngagement
Categories
SalesCustomer Service & SupportMarketing
Benefits
Paid VacationSick LeaveHealth InsuranceEducation and Development OpportunitiesCompetitive SalaryBonus SchemeGifts for Birthday, Wedding, and NewbornFruits and Snacks in the OfficeCorporate PartiesTeam-Building Activities
Apply Now
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