Project System Administrator

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As a Project Systems Administrator, you will work within the Business Delivery Implementation  department to configure, maintain and support systems on behalf of the team and the wider Business.

In this fast paced role, you will play a key part in providing system administration and technical support to the wider department. Utilising your well-developed systems experience, you will contribute to the overall continuous improvement of the department.

This is a great opportunity to support and develop within a well-established technical team containing extensive business and industry knowledge.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

• Knowledge of Jira System including Cloud and Data Centre.
• Experience of Confluence including Data Centre and SharePoint administration.
• Understanding of system administration, maintenance and release planning.
• Current knowledge and experience of Ubuntu Linux administration.
• Exposure to SQL Server Reporting Services report development.
• Proficiency in PowerBI development reporting and sourcing data from a variety of sources. 
• Ability to identify and resolve technical issues.
• Skilled with Microsoft Office, including Word, Excel, including pivot charts, PowerPoint and Visio.
• Working knowledge of web technology and development environments such as Visual Studio, SharePoint Designer, SQL Server 2019, JavaScript, JQuery, CSS and HTML.

• Configuring, maintaining and providing technical support for the Jira and Confluence applications operated by the Business.
• Designing, developing and supporting Jira project configurations to facilitate the changing needs of business processes.
• Supporting regular maintenance duties to agreed schedules, including operating system and application patching to PPD environments.
• Developing and managing permission models, ensuring that access to applications is controlled appropriately.
• Providing internal support for business users, responding quickly to questions and issues should they occur.
• Developing and delivering real time reporting using both PowerBI and SQL Server Reporting Services to management and to end users, using multiple data sources.
• Producing repeatable and ad hoc management information associated with the delivery portfolios and delivery lifecycles, both project and software, including key performance indicators information.
• Performing end-to-end system testing as a part of changes or upgrades to systems and applications. 
• Providing technical consultations as needed and liaising with other teams within the technology domain.
• Supporting the Senior Project Systems Administrator in implementing process improvements, assisting in designing platform upgrades and changes to systems as well as functional testing.

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.