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BDC Service Scheduler

12/19/2025

The Service Scheduler is responsible for taking incoming calls and scheduling service appointments for multiple dealerships. They will also complete daily customer follow-up calls and work as a team to meet customer needs.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Johnson Motor Sales has been proudly serving your local communities for over 80 years. Joye Johnson started the company in 1925 and sold 112 new cars in the first year. Curt Anderson joined the company in 1950 and remains here still today. Curt’s son, Mick, joined us in 1970, and Mick’s son, Greg, joined us in 1996. Three generations later, the “take care of the customer and they will take care of you” philosophy still holds true. We’ve been there for you through the years, and we are proud to be a part of the reinvention of the New GM in the future. We appreciate your business, and are eager to see you again! Stop in and see us – you’ll be amazed at the customer service you’ll get!

About the Role

Description

Service Scheduler

Johnson Motors is looking for an automotive service scheduler to be a part of our team at our business development center (BDC) in New Richmond, WI. This position offers excellent income potential along with career advancement opportunities. Join our dynamic team and grow your career with us!

Service Scheduler Responsibilities:

Take incoming calls and schedule service appointments for all four of our Johnson Motors dealerships.
Complete daily customer follow up calls.
Work as a team to ensure customer needs are met and ensure that the level of customer service is up to the standard that Johnson Motors expects for all our customers.

Service Scheduler Benefits:

Full benefits package including
Medical
Dental
Vision
Company paid short term disability and life insurance
Long term disability
401K with company match
A highly competitive PTO package that increases with years of service
Employee discounts on vehicle purchases, parts, and service

Pay

$19 per hour plus commission

Requirements

Service Scheduler Qualifications:

Must have excellent communication skills to ensure clear communication mainly via phone conversations.
Must maintain a professional presence both in appearance and attitude.
Must have a team mentality to ensure that all team members work together to achieve the common goal.
Must be comfortable with computers, typing, and technology systems.
Previous customer service experience adds value.

Key Skills

Communication SkillsCustomer ServiceTeam MentalityComputer SkillsTyping SkillsProfessional Presence