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Employment Support Professional

12/19/2025

The Employment Support Professional will provide direct support to individuals with differing abilities in competitive and supported employment settings. Responsibilities include teaching job skills, advocating for individuals, and maintaining communication with employers and support teams.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
For over sixty years, Lumibility's mission has been to enhance skills and transform the lives of children and adults with differing abilities throughout Connecticut. Lumibility's high-quality services include Adult Services Employment Programs, Enrichment Day Programs, and Kidsteps Early Intervention Programs. The organization provides support to more than 1,800 children and adults each year.
About the Role

Description

Lumibility is a person-centered agency serving all individuals with intellectual and/or developmental delays. We provide in-home, day support, transitional, and employment services to adults ages 21 and older, and have been a leading provider of human services throughout various towns in Connecticut since 1957. For an in-depth understanding of our services please visit our website at www.lumibility.org!


The employment support professional-job coach will provide direct support service to people with differing abilities served by Lumibility in competitive and supported employment and/or volunteer sites. The Job Coach is responsible for assisting in learning specific job tasks, job-related attitudes, and worksite culture. Implement employment supports that are person centered and promote positive outcomes. Provide the environment and supports necessary to promote appropriate social and vocational success, as well as positive behaviors that will enhance skills, enrich lives, and foster community presence & participation.

Location: North Haven, CT

Pay Rate: $19.50/hour 40 hours/week

Hours: 6:45 am - 2:45 pm M-F


Essential Functions (not limited to):


  • Ensure the health, safety and well-being of people served by Lumibility in accordance with the individual service plan and in compliance with agency policies and procedures.
  • Provide transportation for assigned service individuals in accordance with Lumibility safe-driving policies and practices.
  • Teach and model skills necessary to perform job duties.
  • Coach individuals on expected work attire and grooming.
  • Advocates for individuals to employers or coworkers, identifying the individual’s strengths, accommodations, and needs, when/if needed.
  • Help individuals establish appropriate relationships with coworkers and employers.
  • Act as liaison with the employer and coworkers to establish ongoing worksite support.
  • With individual and team input, assist in the development of goals and objectives for ongoing placement success and retention.
  • Regularly meet with the employer and update the individual’s employment information such as job description, job tasks, salary, benefits, Union information (if applicable), and performance reviews.
  • Regularly communicate progress and employment issues to the individual’s support team enlisting support from interdisciplinary team members for support.
  • Completes progress notes and reports and other documentation as required. Documents consistently and accurately all activities and outcomes.
  • Represent the agency in a professional and positive light at all community partners.
  • Develop and maintain positive relationships with service individuals, families, co-workers and other community representatives.
  • Other duties, assignments and work locations as assigned.

Requirements

  • Knowledge of person-centered, outcome-based services for people with differing abilities
  • Knowledge of company policies and procedures and applicable regulatory standards
  • Knowledge of community resources
  • Skill in working with people with differing abilities
  • Skill in operating standard office equipment, computer and various software packages.
  • Skill in implementing programs & activities as outlined in the individual support plan
  • Skill in communicating effectively in a courteous and professional manner
  • Skill in writing clearly and concisely to maintain accurate records
  • Ability to attend to the physical and personal needs of adults with differing abilities
  • Ability to demonstrate good communication and interpersonal skills necessary to provide guidance and instruction to adults with significant challenges;
  • Ability to work successfully, both independently and in a team environment
  • Ability to problem-solve effectively
  • Ability to maintain confidentiality
  • Ability to use adaptive and other equipment
  • Ability to maintain a patient and positive attitude
  • Ability to drive and travel to varying locations as needed

REQUIRED PHYSICAL EFFORT: Must be able to sit, stand and walk at an assigned location(s) and work for extended periods of time; bend/stoop, kneel and balance frequently; climb, reach above shoulder level; push/pull, squat and crouch occasionally; with assistance, lift, carry and position individuals of various weight. Must be able to lift and carry up to 50 pounds occasionally. Must be capable of driving multi-passenger vehicle and/or personal vehicle for extended periods throughout the day.

Benefits:

Lumibility offers a competitive benefits program including: Medical; HSA; Dental; Vision; Voluntary Life/AD&D; Voluntary Short Term and Long Term Disability; 401K with up to 5% matching contribution.


Lumibility is an equal opportunity employer.

Key Skills
Person-Centered ServicesOutcome-Based ServicesCommunity ResourcesCommunication SkillsInterpersonal SkillsProblem-SolvingDocumentationTransportationJob CoachingSkill DevelopmentAdvocacyTeam CollaborationConfidentialityAdaptive EquipmentPositive AttitudeSafety
Categories
Social ServicesHuman ResourcesEducation
Benefits
MedicalHSADentalVisionVoluntary Life/AD&DVoluntary Short Term and Long Term Disability401K with up to 5% matching contribution
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