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Technology Generalist

12/19/2025

The Technology Generalist provides general in-house technical support and assists with the installation, maintenance, and troubleshooting of personal computer hardware and software. They also help ensure the security and integrity of the organization's information systems.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Founded in 1910, First Bank has been dedicated to serving our clients and local communities since day one. We’ve been around for over 100 years and know the value of providing superior products, delivering quality service, and ensuring our clients have a consistent, personalized experience with us. Our history is full of successes, commitment, and first-hand experience that have helped shape what we stand for and who we are as a partner, financial services provider, and an employer. Every day we make decisions guided by our vision of successfully helping family-owned businesses, their families, and employees thrive through the generations. Our people are our biggest asset. They make us who we are, and we value the diverse, unique perspective of each of our employees. We welcome those who share our values of people, teamwork, courage, integrity, passion, purpose, and responsibility. First Bank is a community of people who value partnerships, meaningful connections, who genuinely care, and will welcome you to the First Bank family. We put our people first because when our people are at their best, our clients get the best. Member FDIC. Equal Housing Lender. First Bank does not use LinkedIn as a client service tool and users should refrain from posting personal information. Please contact the First Bank Service Center for client service needs. Privacy policy: https://www.first.bank/About/Disclosures/Privacy-Statement

About the Role

Description

Summary: We are seeking a knowledgeable, dependable and coachable individual to join our information technology team as a Technology Generalist at our Main Office in Clewiston.

Reports to: Chief Information Officer

Essential Duties and Responsibilities:

Follows and incorporates First Bank's Core Values and established policies and procedures.
Provides general in-house technical support, assisting with the installation, maintenance, and troubleshooting of personal computer hardware and software.
Involves general network and system administration to ensure smooth and efficient operations.
May help train other employees in using technology effectively and is responsible for resolving technical issues.
Assist in ensuring the security and integrity of the organization's information systems, including LAN/WAN, telecommunications, voice systems, and internet.
Assist in safeguarding networks against unauthorized access, modification, destruction, or disclosure by continuously monitoring and analyzing network security systems.
Maintains regular and reliable attendance.
May perform additional duties as assigned in support of the security and integrity of the bank's information systems.

Requirements

Qualifications/Requirements:

Demonstrate proficiency in on-the-job training as well as successful completion of assigned training or certifications.
Ability to interact with all levels of the bank.
Ability to relate complex material in user-friendly manner.
Familiarity with Windows user groups and permissions.
Strong analytical, financial, and interpersonal skills.
Must maintain working knowledge of computer processing operations.

Education/Training:

Bachelors degree in IT-related field or equivalent combination of training, IT certifications and experience.

Key Skills

Technical SupportNetwork AdministrationSystem AdministrationTroubleshootingSecurityAnalytical SkillsInterpersonal SkillsWindows User Groups