Question
5-10

Development Operations & Database Administrator

12/20/2025

The Development Operations & Database Administrator manages donor communications and the donor database, while also organizing board meetings and preparing reports. This role supports fundraising efforts and ensures accurate financial record-keeping.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Walden Family Services is a private, non-profit California corporation founded in 1976 to provide quality care for abused & neglected children in residential group homes. In 1983, Walden transitioned into foster care, pioneering one of California's first "Treatment Foster Care"​ programs to offer children & teenagers an alternative to group home placements and was expanded in 1994 to include services for children with developmental disabilities. In 2001 Walden developed the Independent Futures program, providing services & support for pre- & post-emancipated foster youth; the Pregnant & Parenting Teen Program which supports pregnant & parenting teens both pre- & post-emancipation; and a program to educate the community, advocate for & safely place foster youth who identify as lesbian, gay, bisexual, transgender or questioning (LGBTQ). In 2002 the Riverside district office opened a program to serve dependent children with special health care needs. This program expanded to our Los Angeles office in 2006 & to our San Diego office in 2007. In 2008 Walden secured an adoption license expanding our services to become a full service adoption agency in Los Angeles, Orange, San Diego, San Bernardino, Riverside, Kern and Ventura Counties. With a staff of over 60 highly trained social service professionals, licensed therapists, & support personnel, Walden Family Services provides services to more than 255 children daily in over 180 certified foster homes in Southern California.
About the Role

Description

  

DESCRIPTION OF POSITION:
The Development Operations & Database Administrator coordinates and implements donor and board related administrative tasks. This includes donor and board communications, managing the donor database (Raiser's Edge), event planning, and handling financial records. The position also involves preparing reports, board meetings, and other fundraising support activities.


ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: 

  • Manage donor database, maintain key records, and produce necessary reports and      thank-you letters
  • Process and record incoming donations and reconcile records with the Finance Department
  • Prepare reports and presentations for the Board and volunteer committees
  • Organize board meetings, including creating electronic and hard-copy packets, attending meetings, taking minutes, and tracking      board activities
  • Assist the Department in meeting the agency’s fundraising goals via administrative support
  • Publish recurring fundraising reports
  • Process thank-you letters/cards on behalf of the CEO and/or Director of Philanthropy
  • Answer donor inquiries regarding tax deductibility and matching funds
  • Provide statements to donors periodically or upon request
  • Assist with producing and mailing annual tax receipts
  • Maintain professional, positive interactions with staff, board members, donors, volunteers, and external stakeholders
  • Formulate and communicate ideas clearly to assist      workflow throughout the organization
  • Handle other duties as needed, such as catering      orders and other meeting preparations
  • Occasional travel required throughout Southern      California
  • Available to attend various events throughout      Southern CA (mostly San Diego) to cultivate donors, partners and sponsors
  • Available for evening and weekend work as needed

JUDGMENT/DECISION-MAKING:

  • Duties      performed under general supervision, following established guidelines
  • Makes day-to-day decisions within the scope of work
  • Refers complex issues to supervisors
  • Prioritizes tasks in the absence of specific      instructions
  • Adapts to changing circumstances and maintains      confidentiality in handling sensitive information

RESPONSIBILITY/OVERSIGHT – FINANCIAL & SUPERVISORY:

  • May      supervise the work of volunteers and interns
  • Responsible for processing donations, managing donor      financial information, and assisting in financial reconciliation
  • May purchase equipment and supplies in consultation      with the supervisor

PHYSICAL DEMANDS:

  • Frequent      sitting, standing, walking, and using hands to handle objects, tools, or      controls
  • Occasionally required to lift and/or move up to 10      pounds
  • Frequent computer work required
  • Regular travel required
  • Specific vision abilities include close vision,      distance vision, peripheral vision, depth perception, and focus adjustment

WORK ENVIRONMENT:

  • Moderate      noise levels and occasional exposure to outside weather conditions
  • Reasonable accommodations may be made for      individuals with disabilities to perform essential functions


Requirements

QUALIFICATIONS REQUIREMENTS:

  • Bachelor's degree required
  • 5+ years’ experience in administration and database coordinator
  • Proficient in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, etc.) and Outlook
  • Strong team player with excellent verbal and written communication skills
  • Warm, professional demeanor with the ability to work with donors, board members, executive staff, vendors, and other      stakeholders
  • Proven database management experience, preferably with Raiser’s Edge
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
  • Must possess a valid California Driver’s License, working vehicle, and a good driving record
  • Must pass Fingerprint and Child Abuse Index clearances from the Department of Justice
  • Must meet all requirements set by Community Care Licensing for hiring employees in licensed community care facilities
  • Must have working vehicle and ability to drive as needed

EMPLOYEE STATUS: Exempt

SALARY: $70, 304

LOCATION: Onsite for the first 90 days and then Hybrid/Remote
PRIMARY SUPERVISOR: CEO
SECONDARY SUPERVISOR: Director of Philanthropy



Key Skills
Database ManagementEvent PlanningFinancial RecordsReport PreparationCommunication SkillsMicrosoft Office SuiteRaiser's EdgeOrganizational SkillsTeam PlayerDetail-OrientedDonor RelationsMeeting CoordinationFundraising SupportVolunteer SupervisionDriving SkillsConfidentiality
Categories
AdministrativeSocial ServicesManagement & LeadershipFinance & AccountingCustomer Service & Support
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