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Registration/Authorization|Full-Time

12/20/2025

The role involves registration, insurance verification, and patient access functions. The receptionist is responsible for providing reception duties and ensuring effective communication with hospital departments and physician offices.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

We are a rural medical center. The people we serve are our families, friends, and neighbors. We want to ensure that our patients can stay close to home without sacrificing the quality of medical care. Our size should not limit their access to the finest healthcare available, and we are passionately committed to providing levels of professionalism, advanced technology, and patient comfort that are without equal. Although we may be the closest medical center for those we serve, we make certain no one is sacrificing quality for the sake of convenience. Patients at North Canyon receive the medical care they need and deserve. In addition to our wide range of medical offerings, we have a relationship with the Mayo Clinic that allows us to take advantage of the talent, expertise, and support of one of the world's finest medical resources. We are in a constant state of improvement. We want the experience for everyone who interacts with North Canyon to be positive. Whether they're patients, visitors, vendors, medical professionals, staff, or volunteers, we strive to ensure they feel valued. We endeavor to perform with integrity, compassion, and fairness; continuing to earn the respect of the communities we serve, while nurturing our reputation as a cherished resource and pride for all.

About the Role

Description

Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.

Requirements

Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
Computer & Electronic Health Record experience
High School graduate; 2 years of clerical experience preferred
Outstanding public relations/customer service experience
High level of personal presentation
Ability to maintain accuracy with interruptions
Ability to use sound judgement and cope with potentially stressful situations
Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
Ability and willingness to exhibit behaviors consistent with principles for service excellence.
Medical Terminology preferred
Bilingual English/Spanish preferred

Key Skills

Communication SkillsInsurance VerificationReception DutiesCustomer ServiceMulti-taskingComputer SkillsElectronic Health RecordPublic RelationsMedical TerminologyBilingual English/Spanish