Question
FULL_TIME
0-2

Payroll Analyst (SDQ)

12/20/2025

The Payroll Analyst will ensure accurate and timely processing of payroll and maintain employee records. They will also provide excellent customer service and respond to employee inquiries related to payroll.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provides a dedicated handpicked team to execute.
About the Role

Position Summary:

We are seeking a detail-oriented and organized Payroll Analyst to join our team. The ideal candidate will be responsible for ensuring the accurate and timely processing of payroll, maintaining employee records, and providing excellent customer service.

 

Responsibilities:

Data Entry and Verification

  • Daily review and update of email for any changes related to bank accounts, departments, or payment discrepancies.
  • Maintain up-to-date records of all payroll-related transactions in the payroll system.
  • Create pre-payroll data and input all recorded changes into Paysoft.

Payroll Processing

  • Verify the accuracy of all payroll deductions, incentives, vacations, and other relevant data.
  • Process and validate post-payroll absences in the system.
  • Upload all incentive templates into the Paysoft system.

Record Keeping and Organization

  • Update the virtual folder of paid payrolls. 
  • Maintain and update all payroll-related trackers. 
  • File all supporting documents and organize the physical paid payroll folder.

Employee Support: 

  • Provide timely responses to employee inquiries related to payroll via email or Slack. 

Required Skills/Abilities:

  • Data entry
  • Payroll processing
  • Record keeping
  • Problem-solving
  • Customer service
  • Proven experience in payroll processing.
  • Strong attention to detail and accuracy.
  • Proficiency in Google Docs, especially Spreadsheets.
  • Knowledge of payroll software (Paysoft is a plus).
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal

Education and Experience:

  • Bachelor’s Degree in Accounting, Finance, or any related field.
  • Previous experience as a payroll analyst or any position related.

Benefits: 

  • Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
  • Free snacks every day
  • Free catered lunch every day
  • Free catered dinner (for those on night shifts)
  • Door-to-door transportation after 9:00 PM
  • Happy hour on Fridays
  • Holiday parties!
  • An amazing, unique office environment (no cubes, no assigned workstations!)
  • Growth and development opportunities (the most in the industry!)
  • Professional development courses by leading business schools like Barna
  • Yoga and workout classes (coming soon!)
  • Community service opportunities (#HoratioCares)
  • Discounts at local restaurants and stores
 

Life At Horatio: 

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

  • Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
  • Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
  • Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
  • Wellness Program: Horatio is committed to spread mental health awareness and promote its importance. To take care of our people we have in-house clinical psychologists.

 
Key Skills
Data EntryPayroll ProcessingRecord KeepingProblem-SolvingCustomer ServiceAttention to DetailAccuracyGoogle DocsSpreadsheetsPayroll SoftwareOrganizational SkillsTime ManagementCommunication Skills
Categories
Finance & AccountingHuman ResourcesCustomer Service & Support
Benefits
Insurance under ARS Humano Royal PlanFree Snacks Every DayFree Catered Lunch Every DayFree Catered DinnerDoor-to-Door Transportation After 9:00 PMHappy Hour on FridaysHoliday PartiesGrowth and Development OpportunitiesProfessional Development CoursesYoga and Workout ClassesCommunity Service OpportunitiesDiscounts at Local Restaurants and Stores
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Payroll Analyst (SDQ) - InterviewPal Jobs