Sales Associate

12/21/2025

The Sales Associate is responsible for driving financial growth by achieving personal sales and key KPI goals while providing a positive shopping experience. They also assist in maintaining operational consistency and visual merchandising standards.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Cole Haan became an independently owned company again in 2013 and is growing rapidly in the US and abroad. We have earned a unique leadership position in the marketplace as a pioneer of goods that are as functional and versatile as they are crafted—most notably through our ZerøGrand and GrandSeries products. We are reinventing the world of modern footwear, handbags and accessories for consumers who seek style, versatility, and innovative comfortable function in their products. The company’s worldwide headquarters is in Greenland, NH, with offices in New York, Tokyo, Hong Kong, London, Amsterdam, Dubai and sourcing offices in Asia. Cole Haan is sold in more than 500 retail stores globally, digital platforms around the world and within our department store and specialty retail partners. We seek hard-working team members who are entrepreneurial-minded, solutions-oriented who accept and own accountability, model integrity, value individuality and diversity, encourage teamwork and inspire creativity. We invite you to visit us at any time at www.colehaan.com. To keep tabs on us to see what’s happening, follow us at: Facebook: https://www.facebook.com/colehaan Twitter: https://twitter.com/colehaan Instagram: http://instagram.com/colehaan Pinterest: http://www.pinterest.com/ColeHaan/ Google +: https://plus.google.com/+colehaan/posts Let's connect and see what happens. As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

About the Role

Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

CORE ACCOUNTABILITIES:

Deliver financial results:

Drive financial growth by achieving personal sales and key KPI goals
Assist management team in all in-store activities to help drive profitability

Build a dedicated and good-natured team:

Support a positive store environment
Be a dedicated Cole Haan employee

Create a culture of customer obsession that caters to the extraordinary achiever:

Deliver extraordinary customer service
Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

Follow all operational objectives with regards to loss prevention, health, and safety
Support store operational consistency by following Cole Haan Policy and Procedure

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Qualifications

Candidates must be at least 16 years of age
Must have two or more years of retail experience
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.
Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.
Able to effectively communicate in verbal and written English
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
Ability to lift, push, and pull up to 25 pounds regularly
Ability to lift, push, and pull up to 50 pounds occasionally

Key Skills

Customer ServiceTeamworkCommunicationSalesRetail ExperienceVisual MerchandisingOperational ConsistencyLoss PreventionHealth and SafetyFlexibilityMath SkillsPOS SystemsMicrosoft OfficePhysical FitnessProblem SolvingTime Management