Client Service Associate

12/21/2025

The Client Service Associate will serve as the primary contact for client inquiries and support requests, ensuring their needs are met efficiently. They will also coordinate with internal teams to resolve client issues and monitor client satisfaction.

Salary

47000 - 52000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose.

Job Description

We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally.

Responsibilities

Serve as the primary contact for client inquiries and support requests.
Manage and maintain client records and documentation accurately.
Coordinate with internal teams to ensure timely resolution of client issues.
Monitor client satisfaction and identify opportunities to enhance their experience.
Support administrative tasks to streamline daily operations.

Qualifications

Strong communication and interpersonal skills.
Ability to manage multiple tasks and priorities effectively.
Detail-oriented and highly organized.
Problem-solving mindset with a commitment to client satisfaction.
Proficiency in basic office software (e.g., Microsoft Office Suite).

Additional Information

Competitive salary ($47,000 – $52,000 per year).
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Skill development and training programs.

Key Skills

CommunicationInterpersonal SkillsProblem-SolvingClient SatisfactionDetail-OrientedOrganizedOffice Software Proficiency