Customer Account Representative

12/21/2025

The Customer Account Representative will serve as the main point of contact for client accounts and build strong relationships with clients. They will also collaborate with internal teams to ensure client satisfaction and manage account data.

Salary

57000 - 61000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose.

Job Description

We are seeking a Customer Account Representative to join our Charlotte team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and care. This position is ideal for someone who excels in communication, organization, and problem-solving.

Responsibilities:

Serve as the main point of contact for client accounts
Build and maintain strong relationships with clients
Understand client needs and provide tailored solutions
Collaborate with internal teams to ensure client satisfaction
Manage account data, documentation, and reporting
Identify opportunities to improve client experience

Qualifications

Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Detail-oriented with problem-solving capabilities
Ability to work collaboratively in a team environment
Proficiency in basic computer applications and data management

Additional Information

Competitive salary: $57,000 – $61,000 annually
Opportunities for professional growth and development
Skill-building and ongoing training programs
Supportive and collaborative work environment
Full-time position with consistent schedule

Key Skills

CommunicationInterpersonal SkillsOrganizational SkillsMultitaskingDetail-OrientedProblem-SolvingTeam CollaborationData Management