Patient Services Assistant

Employment Type: Permanent Full Time

Hours: 38 hours per week

Location: Mercy Mental Health, Claire Moore Building, Werribee

Application: Please upload resume and cover letter

Contact: Sherryn Harberger | SHarberger@mercy.com.au

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

Join us at Werribee Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you.

About the opportunity

Exciting opportunity to join our Environmental Services Department. We are seeking qualified, motivated Patient Services Assistants to join our Environmental team in Mental Health. You will be an integral member of our team and provide patient centric cleaning duties, food & beverage services, and patient support.

• Full time positions, working a rotating roster.

• Permanent staff are rostered to work every second weekend.

• Full time position 10 hour shifts with an ADO.

• Located at Mercy Mental Health, Claire Moore Building, Werribee.

• Responsible for ensuring that Victorian Public Health cleaning, and Food Safety standards are met.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Health Services Assistant Certificate lll, or equivalent, or working towards completing.

• Current Food Handling Certificate.

• Excellent customer service skills and have a passion for attention to detail.

• Demonstrated ability to show initiative and work within a team environment.

• Highly developed verbal and written communication skills, with the ability to communicate effectively with a multidisciplinary team.

• Ability to understand Patients' diet codes.

• A commitment to policies and procedures in order to maintain a safe and healthy environment for patients, staff and members of the public.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.