Medical Receptionist / Administration - Full-Time Wheelers Hill.

12/21/2025

The role involves meeting and greeting patients, managing appointments, billing, and ensuring smooth clinic operations. You will also handle phone calls and maintain documentation in clinical software.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Scope Healthcare Limited, with its specialist divisions Heartscope Specialist Group and Sleepscope, is a leading provider of heart and sleep diagnostics across Victoria, Australia. Our mission is to provide top-tier diagnostic care, using the latest diagnostic technology with exceptional service to thoroughly meet our patients’ cardiac and sleep health needs. Our philosophy is simple. We want medical practitioners to have the right tools and information so as to enable them to provide the highest quality of care to patients, particularly in heart, lung and sleep diagnostics. We offer the latest in Stress Echocardiogram, Echocardiogram, ECG, 24 Hour ECG Holter Monitor, Heartbug Monitor, 24 Hour BP Monitor, Cardiologist Consultation, Lung Function Testing, Home Based Sleep Study and Respiratory & Sleep Physician Consulting. We are focused on using state-of-the-art technology, equipment and expertise to ensure the most accurate diagnoses in a timely manner.

About the Role

STATUS: Full Time

Heartscope, a division of Scope Healthcare Ltd is a long established Cardiology testing provider with clinics scattered across Melbourne and due to upcoming expansion and staff development, we have some fantastic opportunities for full-time employment across our South-East clinics as receptionist/technician looking to build their career in the Medical Industry.

Experience is not essential, (although highly favourable) but attitude is key. When jobs need to be done, you get them done, you love being busy, are well presented, have attention to detail and are a people’s person. Add a strong willingness to learn, the ability to organise yourself and able to multi-task - then you are the person we are looking for and should apply to take up this exciting opportunity to join our team.

Remuneration will be based on experience.

The role:

You will work within a team and will work regularly at an agreed primary site in this case our Wheelers Hill clinic, but you will also be rostered to other sites in the region to help cover leave or busy sessions.
You will meet and greet patients attending the clinic and deal with appointments, billing and taking payments and generally attending to their needs while making them feel welcome.
Handling phone calls, booking and confirming appointments
Ensuring all required documentation is entered into the clinical software
All administration tasks required to ensure the smooth running of the clinic

To be successful in this role you will need to possess:

Full working rights & be a permanent resident in Australia is essential
Medical reception or technician experience would be looked upon favourably, but is not essential
Knowledge of medical software packages, HealthTrack would be highly desirable
A current driver's license and car
Proficient computer skills, including MS Word, Excel and Outlook
Excellent oral, written, communication & keyboard skills
Ability to handle high pressure environment
Professional, warm and friendly disposition
A high standard of work ethic – self-motivated, pro-active, takes pride in your work.

Full training will be provided for the successful applicants.

Remuneration will be based on experience

Work close to home with no after hours shifts required.

Potential to learn and develop your skills and become an integral part of the Scope Healthcare team.

This role will commence as soon as you are available & we will interview as appropriate candidates apply. So if you are interested in becoming part of a happy, hardworking and professional team then please don't delay in submitting your application and hit the Apply button now

Key Skills

Attention To DetailCommunication SkillsOrganizational SkillsMulti-taskingCustomer ServiceComputer SkillsMedical Software KnowledgeProfessional DispositionSelf-motivatedPro-activeTeamworkTime ManagementWarm PersonalityAdaptabilityProblem Solving