Housekeeping Supervisor

12/22/2025

Lead and oversee daily departmental operations while ensuring adherence to service standards. Conduct regular inspections and assist with cleaning as needed to maintain high cleanliness standards.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

About the Role

Company Description

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

Job Description

Lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and back-of-house areas to maintain high cleanliness standards. As needed, assist with cleaning guest rooms and public areas. Safeguard and manage cleaning materials and equipment, ensuring cost-effective linen use. Coordinate with Front Office and Maintenance to ensure guest rooms are ready, addressing guest concerns promptly to create memorable experiences.

Qualifications

Previous experience in a similar role, ideally within the luxury hotels
Ability to work a flexible roster depending on departmental needs
Proven ability to lead, motivate and mentor large teams of diverse individuals
Prior experience working with Opera or a similar Property Management System and/ hub OS
Excellent time-management, problem solving and organisational skills

Additional Information

Thrive in our Sofitel community with:

Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
Up to 50% discount on meals at Sofitel Adelaide
Family & Friends accommodation discounts
Learning programs through our Academies
Free 24 hour access to our Employee Assistance Program
Opportunities to develop your talent and grow within our property and across the world!
Ability to make a difference through our corporate social responsibility activities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

Only applicants currently located in Australia with full Australian working rights will be considered.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Key Skills

LeadershipTeam MotivationMentoringTime ManagementProblem SolvingOrganizational SkillsCleaning StandardsGuest InteractionCost ManagementProperty Management SystemsFlexibilityInspection SkillsCommunication SkillsAttention to DetailCollaborationGuest Experience