Question
Full-time
0-2

Associate - Operations

12/22/2025

The candidate will provide back office support, including examining identity proof documents for authenticity and extracting relevant data points. They will also compare images and provide insights on processes and techniques.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
About the Role

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

 

Job Description

Job Description – Associate  The candidate will be primarily responsible for providing back office, data entry, and data checks support to clientKey Responsibilities include:· Examining identity proof documents to assess whether they are fraudulent or genuine using Standard Operating Procedures.· Extracting the relevant data points required from the documents received and comparing them with provided information· Comparing live image with the image template in corresponding identity document using SOPs· Working with the team and providing continuous insights on the process/techniques· Extremely good with ID Verification and Document Printing Techniques.

 

Knowledge:· Proficient in English speaking, reading and writing skills· Attention to detail· Ability to interpret and adhere to SOPs· Self-motivated with the ability to work independently· Minimum work experience of 0-2 years in an office or BPO environment· Good Typing Skills (min 25wpm with 90% accuracy)Additional Information· Should be able to work in rotational shifts and rotational week offs as process operates 24/7

Qualifications

Graduate - any stream 

Key Skills
Attention To DetailData EntryID VerificationDocument Printing TechniquesEnglish ProficiencySelf-MotivatedSOP AdherenceTeam CollaborationData ExtractionFraud AssessmentTyping Skills
Categories
Customer Service & SupportAdministrativeConsultingData & AnalyticsLogistics
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