Senior Associate IT Product Manager

Reporting to the Senior Director IT Strategy & Portfolio Information, the candidate  will be responsible for delivering business value to their assigned department via high quality technology platforms. This role supports the full product lifecycle by defining valuable features, gathering business requirements, assuring quality solutions, and providing insights to guide product strategy and execution. The Senior Associate Product Manager partners closely with Product Managers, Product Owners, and business stakeholders to ensure product decisions are data-driven, measurable, and aligned with company objectives. This role is designed for individuals interested in developing skills toward full product management accountability. 

PLEASE NOTE: Our current onsite work schedule requires attendance from Monday through Thursday each week, with remote work permitted on Fridays.

WHAT YOU’LL DO:

• Collaborates and partners with business teams across core departments in the organization, with an emphasis on Sales, Marketing, Customer Experience, and other Property Operations. 
• Owns specific features, enhancements, or portions of the backlog and delivery of priority initiatives in compliance with governance standards.
• Define user stories, success criteria, and feature requirements.
• Outline logical data needs for solutions and system integrations.
• Perform application/integration testing, conduct user acceptance testing with business, and manage feedback loops.
• Maintain product delivery and testing documentation and handoff appropriate documentation to support teams.
• Troubleshoot and support production escalations from support and business teams.
• Work on cross-functional teams (including but not limited to Architecture, Engineering, Infrastructure, Cyber Security, and various business departments) to execute with excellence.
• Support relationship management with partnering departments.
• Serves as hybrid team member, effectively positioned in both IT and with their assigned team(s) as a key technical and business domain team member.
• Support compliance, audit, and business continuity needs for application ecosystem.
• Assist in tracking budgets and vendor costs.
• Monitor and collect data to track key performance indicators (KPIs) to measure product success.
• Research product innovations for existing tech stack and new emerging products to address emerging business needs.
• Mentor interns and/or support new hires in training.
• Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
• Perform other duties as necessary.

REQUIREMENTS:

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
• 4-6 years of experience in product management, business analysis, or related technology/business roles.
• Familiarity with Agile methodologies (Scrum, Kanban, SAFe) and backlog management tools (e.g., JIRA, Confluence).
• Hands-on experience gathering requirements, writing user stories, and supporting product delivery.
• Strong analytical skills with ability to use data and research to recommend feature improvements.
• Effective communicator, able to work across engineering, design, and business teams.
• Exposure to application lifecycle management, integrations, or ecosystem dependencies preferred.
• Knowledge across a variety of technology platforms in sales, marketing, customer experience, property operations and/or other core business functions such as legal and finance.
• Detail-oriented, with ability to manage multiple priorities and meet deadlines.
• Experience in real estate, hospitality, and/or multi-family is a plus.
• Availability to travel overnight to EQR markets, industry or trade related events (up to 10% annually).

The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor to limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.

SALARY:

$111,000 to $136,000 per year; in addition to base salary, a discretionary 13.0% annual bonus is provided.

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

WE CARE ABOUT YOUR TOTAL WELLBEING:

• Physical Wellbeing: Medical, dental, and vision care 
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

RELOCATION:

Equity Residential does not cover relocation costs for this opportunity; all relocation and related expenses are the responsibility of the candidate.

PHYSICAL AND VISUAL ACTIVITIES:

Ability to effectively hear, speak, and communicate in person and over the phone, including the clear exchange of information through spoken and written communication. Ability to interpret, evaluate, and accurately convey detailed verbal and written instructions. Visual acuity sufficient to use a computer effectively and read written materials. Ability to lift, push, pull, or carry up to 15 pounds to distribute documents, supplies, and materials throughout the office or facility. May be required to climb stairs depending on property layout. Occasional travel may be required.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

WORKING ENVIRONMENT:

Our work environment is casual, collaborative, and people-first. Team members are encouraged to bring their authentic selves to work, share ideas openly, and communicate comfortably across all levels of the organization. While we value professionalism and accountability, we also believe a relaxed atmosphere fosters creativity, productivity, and strong working relationships. Employees enjoy a flexible, supportive culture where teamwork, mutual respect, and a sense of balance are priorities.

Equity Residential is an Equal Opportunity Employer. We are committed to equal employment opportunities for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce. Equity Residential has a smoke-free workplace environment.

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together. 

Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver – provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.

Equity Rewards

When you join Equity Residential, you won’t be treated as simply another employee — you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing. 

We recognize that everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.

Equity Values

At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value — in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. 

All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.