Staff Accountant

Description

WE ARE

Kona Kai San Diego is a boutique urban resort located on beautiful Shelter Island. With 170 guestrooms, Kona Kai San Diego is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are currently seeking a positive and self-motivated individual to join our fantastic team as our Staff Accountant to join our island-inspired resort.

OUR CULTURE | INDIVIDUAL DISTINCTIVE, COLLECTIVE SOUL

The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

THE JOB:

This role will report to: The Director of Finance and Assistant Controller

The Staff Accountant plays a vital role in supporting the financial operations of the hotel. This position requires strong organizational, analytical, and communication skills, along with a solid understanding of accounting principles. The Staff Accountant is responsible for accurate billing, account reconciliation, and maintaining financial records in compliance with contractual agreements and audit standards.

When joining our team as the Staff Accountant, you will be offered:

• Health, dental, vision, and life insurance for Full-Time Employees
• Matching 401k after 1 year
• Travel discounts at partner Noble House Hotels around the country
• Supplemental benefits to select as Short-Term disability
• Paid holidays/ Vacation time
• On Demand Pay - your pay before payday
• Career growth opportunities
• Nation wide discount program (inclusive of theme park, MLB, NFL and concert tickets )

Requirements

Key Responsibilities:

Membership & Billing Operations

• Assist with enrollment and account setup in the membership system.
• Ensure compliance with policies and correct account setup.
• Audit daily F&B and Spa charges to ensure accurate posting to membership accounts.
• Post initiation and monthly membership dues to customer accounts.
• Review and distribute accurate customer statements.
• Respond to membership account inquiries professionally and promptly.
• Collect outstanding receivables and maintain a detailed collection log.
• Process and post payments and charges to customer accounts.
• Respond to credit card chargebacks and maintain a chargeback log.
• Prepare month-end membership reports.
• Support membership events and initiatives as needed.

Hotel & Wholesale Billing

• Review and process billing for FIT and wholesale accounts in accordance with contracts.
• Reconcile and post incoming payments from various sources (e.g., credit cards, direct billing, third-party portals).
• Maintain accurate billing records for audits and reporting.
• Review and accurately bill group accounts.
• Resolve guest billing inquiries and maintain current aging reports.
• Assist with month-end closing processes, including journal entries and account reconciliations.
• Perform administrative and accounting duties to support overall hotel financial operations.

To be successful in this role you should have the ability to successfully;

Education & Experience:

• 1–3 years of accounting experience
• High School Diploma or equivalent
• 1-3 years of experience in a previous hotel is strongly preferred

Technical Skills:

• Proficient in Microsoft Office Suite, especially Excel, Word, PowerPoint, and Outlook.
• Strong data entry skills with attention to accuracy and efficiency.
• Ability to perform accurate mathematical calculations.
• Experience with financial systems and membership platforms is a plus.

Communication & Other Soft Skills:

• Strong problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively across departments.
• Highly organized with the ability to multitask in a fast-paced environment.
• Flexibility to meet scheduling demands, including occasional weekends.

Are you ready to Join the Excitement?

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply.

At Kona Kai San Diego, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.