Hag Sameach Coordinator

Description

Summary 

Holidays are the heart of belonging. The JFCS Hag Sameach (“Happy Holidays”) program ensures that families in the Twin Cities in the Jewish and broader communities can celebrate these holidays with dignity and joy. Hag Sameach provides personalized holiday gifts, ritual items, and household necessities to families and individuals who are in need. We serve the community each year for Passover and Winter Holidays, as well as year-round through our Beyond The Holidays program. In 2024, Hag Sameach served 316 individuals for Passover and 813 individuals for the Winter Holidays. 

The Hag Sameach Coordinator is responsible for the planning, implementation, and evaluation of the Hag Sameach program, bringing a values-driven vision that centers the dignity and autonomy of participants and their families. This role builds collaborative partnerships with local organizations and synagogues to enhance impact and reach. The Coordinator recruits, manages, and mobilizes hundreds of volunteers, fostering meaningful engagement activities and maximizing volunteer contributions. This position also manages warehouse donation inventory, oversees client referral processes, and supports the work of an active volunteer steering committee. 

This position requires a flexible schedule, including evening and weekend availability. The role averages 25 hours per week, with more hours during peak holiday program times and less hours during off seasons. 

Wage and Benefits Package:

• $27.00 hourly rate.
• Competitive benefits package including 401(k) with match and access to other benefits including vision, dental, and pet insurance.
• Work-life balance including a 37.5 hour work week, vacation, wellness time, holidays, paid family and medical leave, flexible schedule, and the option to work some hours remotely.

Agency Information

JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:

• Make a positive difference in the lives of others.
• Feel energized to give your best effort and enjoy a healthy work/life balance.
• Learn, grow and accomplish new things.

JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability. AA/EEO

Experience 

• Minimum two years of experience in program management, community engagement, and/or event planning. 
• Demonstrated ability to effectively supervise and engage volunteers and/or extensive experience in a volunteer leadership role. 
• Proven oral and written skills to communicate effectively with a wide range of people. 
• Knowledge of Twin Cities Jewish community partnerships and opportunities. 

Skills and Qualities 

• Demonstrated ability to translate an inspiring vision into clear implementation plans with defined tasks, timelines, and roles. 
• Excellent interpersonal and rapport-building skills in both individual and group settings.
• Skilled in detail-oriented event planning and seamless execution.
• Energized by designing and leading creative projects and community-building experiences.
• Effective at fostering a welcoming, inclusive, and engaging environment for volunteers, partners, and clients of all identities.
• Exceptional organizational and space-management skills to support a dynamic inventory of donations.
• Strong written and verbal communication skills across diverse audiences.
• Proven ability to establish and nurture strategic partnerships with community organizations and/or synagogues.
• Thoughtful and effective group facilitator with the ability to lead volunteer teams and navigate interpersonal dynamics.
• Creative problem-solver and resourceful team contributor.
• Grounded, calm, and compassionate leader during busy periods of peak program activity.
• Strategic thinker with a knack for streamlining technology processes, such as data collection and management.
• Models and upholds organizational values, including compassion, inclusion, innovation, integrity, and collaboration.
• Proficient in basic data management and administrative systems.
• Proficient in Microsoft Office and cloud-based platforms, including creating and managing custom forms and spreadsheets.

Essential Functions/Approximate Time Program Coordination (40%): 

• Coordinate a year-round program calendar, including communications, client referrals, volunteer shifts, gift assembly, delivery, and evaluation. 
• Manage and support an active steering committee of volunteers, ensuring clarity in roles and responsibilities. 
• Develop virtual forms, clear email instructions, engaging presentations, and strong relationships to collect client referrals from JFCS staff and Jewish communal partners. 
• Generate creative, culturally responsive, and relevant gift ideas that reflect the diverse interests, needs, and identities of clients. 
• Establish streamlined processes for collecting, organizing, and maintaining client and volunteer data. 
• Oversee and organize a warehouse of donated inventory, including toys, coats, household items, and ritual items, and maintain an up-to-date online registry. 
• Manage program administrative tasks, such as processing reimbursements and supporting day-to-day operations. 
• Collaborate with the administrative team on client data management and tracking systems. 
• Partner with the communications team to support program promotion, outreach, and storytelling. 

Volunteer Engagement (35%): 

• Plan and schedule engaging and productive volunteer shifts for groups and individuals. 
• Build ongoing, meaningful relationships with volunteers and community leaders. 
• Coordinate and facilitate group volunteer events for adults and/or children. 
• Establish and utilize effective platforms for volunteer data management and communication. 

Community Outreach (20%): 

• Build and nurture relationships with Jewish clergy, educators, lay leaders, and peer organizations to expand reach of community referrals. 
• Promote volunteer, donation, and Adopt-A-Family involvement through community outreach presentations, meetings, and events. 

Workplace Community (5%): 

• Participate in team/agency meetings, retreats, and trainings. 
• Actively contribute to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment.

Other duties as assigned.  

Requirements

Work Environment/Physical Demands 

Indoor office and warehouse environment for most work, at JFCS, at home office and in the community. Combination of walking, sitting, and standing in an office setting. Frequent written and oral communication. Frequent lifting, stooping, kneeling, bending, loading a car with supplies, or climbing stairs. Works with and around others. Daily use of computer, telephone, and office equipment. Must manage multiple priorities and frequent interruptions in a fast-paced setting. Frequent evening or weekend hours for agency and community events. This position requires transportation to participate in meetings, events, and other appointments in the community. 

Additional Information 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.