Medical Assistant - Healthy Families Primary Care

UPMC’s Healthy Families Primary Care is inviting dedicated and compassionate candidates to apply for a Medical Assistant position supporting high-quality patient care in a busy primary care setting. This role offers the opportunity to work closely with providers and patients while supporting both clinical and front office functions to ensure smooth daily operations. Prior medical office experience is preferred, and experience using Epic is highly valued. The selected candidate will be fully cross-trained in all clinical areas and responsibilities, providing a well-rounded and engaging work experience.

This full-time position will work Monday through Thursday from 7:00am to 5:30pm and Friday from 7:00am to 2:30pm. Weekends are only required on a voluntary basis. Free parking is provided for employees.

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Check schedules and organizing patient flow. 
• Accompany patients to exam/procedure room. 
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. 
• Collect patient information/history; taking vitals, performing screenings per provider guidelines. 
• Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. 
• Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. 
• Clean according to scheduled maintenance program and keeping appropriate records. 
• Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. 
• Perform clinic procedures according to policy and procedure. Assist physicians with procedures. 
• Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. 
• Complete forms/requisitions as needed. Schedule appointments. 
• Verify insurance coverage and patient demographics. 
• Prepare and managing charts to ensure information completed and filed appropriately. 
• Other front office responsibilities, as required.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

   

• High school diploma or equivalent is required. 
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
  
  Licensure, Certifications, and Clearances:
   
• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran