Scheduling Coordinator, Oncology

Join Our Team as a Scheduling Coordinator at UPMC Hillman Cancer Center!

Join UPMC Hillman Cancer Center as a Scheduling Coordinator, a vital role in our busy medical oncology office. You’ll be at the center of patient care, ensuring treatment schedules run smoothly and supporting patients throughout their journey.

What You’ll Do:

• Coordinate and navigate complex treatment schedules for oncology patients.
• Communicate directly with patients and collaborate with clinical team members.
• Answer phone calls and manage scheduling in a fast-paced environment.
• Build meaningful relationships and provide comfort in a safe, supportive setting.

What We’re Looking For:

• Strong multi-tasking skills to thrive in a high-volume scheduling office.
• Ability to work independently while also collaborating effectively with others.
• Excellent people skills for face-to-face interactions with patients.

• Detail-oriented and organized to ensure accuracy in scheduling.

   

Why Choose Us?

• Premier Benefits Package: Enjoy top-tier benefits that support your well-being.
• Endless Growth Opportunities: Advance your career with continuous learning and development.
• Work-Life Balance: Monday through Friday schedule – no evenings, weekends or holidays!

If you’re ready to join a team of dedicated Life Changers and make a real difference in patient care, apply today!


Responsibilities:
 

• Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
• Coordinate/organize all orders for supplies, nourishments, etc.
• Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
• Scheduling/Coordinates: All chemotherapy, injection, lab (Assoc w/tx), port flush, etc. appointments. Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections. Scans, coordinated care appointments/referrals, secure testing auths, etc.
• Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
• Receive all patient phone calls regarding appointments (for tx/injections/lab): Schedule, reschedule, etc.
• Chart preparation: All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order signed, dated, etc. Complete clinical chart prep form.
• Assist nursing staff with all processes related to oral drugs, pump patients, etc.

• Contact all patients regarding missed appointments (for tx/injections/lab): Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic. Verify against the hospital list.

   

• Provide support to the front office w/answering phones, chart prep, scheduling, etc.

• B.A. degree and 1 year of experience in a related function; 
  • or 2 years of college, business school, or medical secretary training and 1-2 years of experience; 
  • or High School Diploma and 3-5 years medical office experience required
• Scheduling experience preferred.
  
   

Licensure, Certifications, and Clearances:
 

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran