Office Assistant I | Outpatient Float | Casual

1/3/2026

As an Office Assistant I, you will greet and register patients, manage appointments, and provide administrative support. You will also handle phone inquiries and maintain a welcoming office environment.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.

About the Role

UPMC Cole Memorial Medical Group is looking for a Casual/Per-Diem Office Assistant I to join our Outpatient Float Pool team. If you’re seeking flexibility and variety in your workday, this is the perfect opportunity!

Why You’ll Love This Role

Flexible, as-scheduled shifts (8 hours/day) between 7:30 AM – 6:30 PM, Monday through Friday
No weekends, holidays, or nights
Competitive travel reimbursement
The chance to support multiple offices and make a real impact in local communities

Offices You’ll Support:

What You'll Do

As an Office Assistant I, you’ll be the friendly face and helpful voice for our patients. Your responsibilities include:

Scheduling & Coordination: Make, reschedule, and confirm patient appointments; relay messages to staff and providers.
Patient Interaction: Greet and register patients promptly and politely; provide directions and instructions; manage check-in and check-out.
Administrative Support: Prepare charts, complete paperwork (encounter forms, referrals), and maintain accurate records.
Phone Management: Answer calls, screen inquiries, take messages, and provide information.
System & Billing Tasks: Use our financial management system for scheduling, verifying information, entering charges, and reconciling co-payments.
Office Upkeep: Keep the waiting area clean and welcoming, including beverage and reading areas.
Confidentiality: Follow all UPMC policies and maintain strict confidentiality of medical records and data.

Why UPMC?

At UPMC, we’re committed to providing Life Changing Medicine to the communities we serve. Join us and be part of a team that values professionalism, compassion, and excellence. 👉 Apply today and start making a difference!

High school diploma or GED required.
1 year of work experience required, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Key Skills

SchedulingPatient InteractionAdministrative SupportPhone ManagementSystem TasksBilling TasksOffice UpkeepConfidentiality