Director of Technology, Business Systems & Project Delivery

Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month!

Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services.

NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture.

Join a nonprofit where technology directly improves lives.

In this dynamic and newly created role, we’re seeking a Director of Technology, Business Systems & Project Delivery to lead the digital transformation of a community-based mental health organization serving children, adolescents, adults, and families across NYC. This is a senior leadership role for someone who thrives at the intersection of technology, healthcare, and mission-driven impact.

Reporting to the VP of Strategy & Business Operations, you’ll shape technology strategy, modernize clinical and business systems, oversee project delivery, and ensure secure, compliant operations—all while partnering closely with clinical and operational teams.

What You’ll Do

• Lead organization-wide digital transformation, including EHR, HRIS, finance, payroll, telehealth, and enterprise platforms
• Drive automation, AI, and RPA initiatives that improve access, efficiency, and quality of care
• Oversee IT operations, cybersecurity, and managed service providers with a strong focus on HIPAA & NYS compliance
• Build and lead a high-performing technology team (project management, automation, systems & support)
• Own a transparent, practical project delivery framework that turns ideas into results
• Partner with executive leadership and frontline staff to ensure technology truly supports care delivery

Why This Role Matters

Your work will directly support clinicians, protect sensitive patient data, and expand access to high-quality mental health services across NYC communities—while enjoying the balance of a hybrid work environment. This is a chance to lead with purpose and leave a lasting impact.

What We’re Looking For

• 7+ years leading technology, systems, and digital transformation in healthcare or regulated environments
• Strong experience with EHRs, clinical systems, enterprise platforms, and vendor management
• Proven success delivering complex projects and leading cross-functional teams
• Working knowledge of HIPAA, HITECH, and healthcare security standards
• A collaborative, service-oriented leader who’s energized by mission-driven work
• Bachelor’s degree required; Master’s or certifications (PMP, CPHIMS, etc.) a plus

All your information will be kept confidential according to EEO guidelines.

Salary: $200,000 - $240,000/year

Compensation will commensurate with experience and qualifications.