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Residential Coach (Alternate Work Schedule)

1/3/2026

The Residential Coach provides direct care supervision and welfare of clients, ensuring their safety and protection of human rights. This includes building therapeutic relationships and being actively involved in clients' programming and treatment goals.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
The Barry Robinson Center in Norfolk, VA, is the leading center for substance abuse and behavioral disorder treatment tailored to children and adolescents | Virginia. The Center offers residential treatment and community based services.
About the Role

Job Details

Job Location: BARRY ROBINSON CENTER - NORFOLK, VA 23502

Do you like working with youth? Do you have a passion for helping youth from military families? Do you want to work for a mission-focused nonprofit organization? Do you want to be part of a collaborative team? Are you looking to gain knowledge and professional experience dealing with the growth and development in children, adolescents, and developmentally disabled youth? If you answered yes, then take a look at what The Barry Robinson Center can offer you.

 

We’re a residential treatment program serving adolescents, all of whom have a military connection. Our program is growing, and we’re looking to hire additional team members! 

 

The purpose of the Residential Coach position is to provide direct care supervision/welfare of clients while ensuring safety and protection of their human rights in accordance with agency policies and procedures. This involves building therapeutic relationships with the residents and being involved in their programming and treatment goals. We also offer a career ladder for this position, therefore you have the opportunity to grow as a leader within this industry! 

Duties include but are not limited to build trusting and therapeutic relationships with clients in order to facilitate the client's motivation/ability to change and to trust that the Treatment Plan is desirable and productive using caring and consistent social interactions. Monitor, supervise, guide clients to ensure safety, support and behavioral management, and accurately document clients' behavior to communicate clients' behavior, staff interventions and outcomes

We have remarkable outcomes with our residents and operate with a 4:1 staff to resident ratio. We offer extensive programming including life-skills, soft skills, recreational therapy, group therapy and fun outings too! We offer CPR and First Aide training and have a comprehensive benefits package for full-time employees. 

 

 

Qualities for Success as a Residential Coach

We met with our residents to learn what characteristics and qualities they value most in staff. They shared that the most important quality is empathy. Residents also emphasized the importance of staff who remain level-headed and calm under pressure, as this helps them feel safe. The third quality they identified was professionalism and trustworthiness, which builds a strong foundation of respect and reliability. Finally, residents shared that having staff who are consistent and dedicated to supporting them makes a meaningful difference in their experience.

 

Qualifications:

Bachelors degree in Human Service preferred 

Ideal candidate has a Bachelors degree in Human Services with six or more months experience working with children/adolescents in a mental health setting. 

 

Bachelors degree in Human Services related degrees: Psychology, School Counseling, Social Work, Special Education, Sociology, Child Development, Behavioral Sciences, Art Therapy, Education, Early Childhood Development, Nursing, Gerontology, Child & Family Studies, Community Mental Health, Marriage and Family Therapy, Music Therapy, Psychiatric Rehabilitation, Therapeutic Recreation (in accordance with QMHP approved degree list) 

 

 

Alternate Work Schedule:  Every Friday, Saturday, Sunday and Monday (Off every Tuesday, Wednesday, and Thursday)

- Friday/Monday: 2:30 pm- 11:00 pm (evening differential each hour worked)

-Saturdays & Sundays: alternates each week between day shift (7:00 am -2:30 pm) and evening shift (2:30 pm - 11:00 pm) (weekend differential each hour worked)

This alternate work schedule is considered full-time and eligible for full-time benefits

 

 

Benefits:

  • Full benefits including medical, dental and vision insurance
  • 403(b) retirement plan with company contribution
  • Company paid life and long-term disability insurance
  • Generous paid annual leave (Vacation) 
  • Paid sick leave
  • Paid Holidays
  • Tuition reimbursement, details below:
  • $3,000 per calendar year after 6 months of tenure
  • $5,000 per calendar year after 2 years of tenure 
  • PLSF Eligible Nonprofit Organization (Public Service Loan Forgiveness Program)
  • Employee events and activities
  • Employee Assistance Program (EAP)
  • Annual performance reviews 
  • Opportunities for advancement
  • And more!

The Barry Robinson Center offers a stable and supportive work environment rooted in more than 90 years of service to youth and families. Team members benefit from clear career pathways, ongoing professional development, and opportunities for internal advancement. Whether you're just starting your career or looking to grow into a leadership role, we’re committed to helping you thrive. Join a mission-driven organization where your contributions are valued and your growth is a priority.

The Barry Robinson Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualifications


Key Skills
EmpathyProfessionalismTrustworthinessBehavioral ManagementTherapeutic RelationshipsDocumentationSafety MonitoringSupportGuidanceLife SkillsRecreational TherapyGroup TherapyCommunicationConsistencyDedication
Categories
Social ServicesEducationHealthcareManagement & LeadershipCustomer Service & Support
Benefits
Medical InsuranceDental InsuranceVision Insurance403(b) Retirement PlanCompany Paid Life InsuranceLong-Term Disability InsurancePaid Annual LeavePaid Sick LeavePaid HolidaysTuition ReimbursementEmployee Assistance ProgramOpportunities For Advancement
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