Help Desk Technician
1/4/2026
The Help Desk Technician will provide technical support to company employees, including troubleshooting hardware and software issues. Responsibilities also include installation and maintenance of operating systems and applications, as well as documenting issues in a service desk system.
Working Hours
40 hours/week
Company Size
2-10 employees
Language
English
Visa Sponsorship
No
abra is seeking an IT Technician for a diverse and challenging role that includes technical support, system maintenance, and troubleshooting in a dynamic work environment.
Excellent conditions are offered to suitable candidates, including opportunities for advancement and professional development.
Job Responsibilities:
- Providing technical support to company employees – computers, peripheral equipment, and software
- Installation, maintenance, and updating of operating systems and applications
- Handling and resolving hardware and software issues
- Working with servers, backup systems, and communication networks
- Documenting issues and solutions in a service desk/ticketing system
Requirements
- PC Technician certification - (e.g., CCNA, MCSA, MCITP)
- At least two years of experience as a PC Technician
- Experience in troubleshooting hardware, software, and end-user equipment
- Extensive knowledge of Windows 10/11 operating systems and Microsoft Office tools
- Knowledge and experience in networking – an advantage
- High level of service orientation
- Ability for self-learning and proactive mindset (“can-do attitude”)
- Ability to work under pressure
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