Duty Engineer, Property Services

POSITION SUMMARY:

Provide high quality standards of customer services and technical supports in one or more departments, ensuring the effective and economic operations in accordance with department policies and procedures. 

PRIMARY RESPONSIBILITIES:

• Carry out and complete all maintenance requests on time and pay particular attention to guest related jobs
• Assist in monitoring all Property Services employees on productivity and quality of work and report to superiors accordingly
• Coordinate with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
• Ensure all tools and equipment are regularly inspected for their correct functions and safe for operational uses
• Follow up all deficiencies noted during regular inspections and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect the operations
• Personally supervise all hazardous work and ensure all safety regulations are being strictly observed by all employees
• Project himself/herself to his/her staffs as an efficient and professional member of the Operations and Maintenance team
• Adhere to all company policies and procedures
• Report accidents, injuries and unsafe work conditions to superiors and relevant departments
• Perform other reasonable job duties as assigned by superiors from time to time

KEY PERFORMANCE INDICATORS:

• N/A

QUALIFICATIONS:

Experience

• 2- 3 years working experience from a 5-star hotel or large commercial property, industry building, shopping center in a similar capacity

Education

• High school diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training
• Candidates without related certificates but with solid experience will also be considered

Skills / Competencies

• Good command in both written and spoken Cantonese/Mandarin and ability to read and communicate in English
• Working knowledge in computer skills and use of all MS Office applications, including Outlook and PowerPoint presentation
• Good technical knowledge of various central plant, E&M systems and equipment
• Holding of valid Macau Construction Industry Safety Card
• Good leadership and able to make sound decision
• Excellent interpersonal/presentation skills are required to deal effectively with all levels of staffs, contractors, suppliers and vendors
• Hands-on and possess good problem solving skills and attend to details
• Independent and able to work with minimal supervision
• Frequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise site
• Ability to work under pressure and meet deadlines

Advantageous Skills

• N/A