Primary Details

• Location: Sydney or Melbourne
• Type: Permanent, Full-Time
• Hybrid Role, Happy to talk flexible working

The Opportunity  

In this role, you will serve as the subject matter expert (SME) for the Third-Party Risk Management (TPRM) framework and operating model, providing expert support to the AUSPAC division in identifying material service providers and ensuring robust operational risk management.  You will oversee the practical application of the division’s risk frameworks, coordinate governance and reporting activities related to third party risk for both divisional and group forums and help ensure compliance with regulatory and internal standards. The role is pivotal in guiding stakeholders through the third-party lifecycle, supporting materiality assessments, and delivering timely, insightful risk and performance metrics to senior committees. Ultimately, the Third-Party Risk Lead drives the continuous improvement of risk controls, reporting, and assurance across all third-party arrangements.

About QBE   

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.   

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.  

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role  

As Third-Party Risk Management Lead, you will:

• Operate and embed the Third Party Risk Management (TPRM) Framework across AUSPAC, ensuring material service providers are identified, assessed and monitored in line with operational risk requirements.
• Coordinate all governance activities for third party risk, including managing inputs to the TPRM Governance Committee and ensuring compliance with APRA and internal standards.
• Act as a trusted advisor to Third Party Arrangement Owners (TPAOs), supporting materiality assessments, compliance obligations, and the effective use of TPRM systems, tools and templates.
• Enhance third party data quality and reporting, producing accurate and timely risk and performance insights to support senior committees and AUSPAC Board reporting.
• Implement and maintain the third party governance framework, ensuring controls, monitoring, reporting, and escalation requirements are consistently applied across t the third-party lifecycle.
• Provide ongoing oversight and assurance of third-party risk across AUSPAC, including facilitating stakeholder training, conducting risk assessments, supporting mitigation planning, and ensuring issues are identified and addressed in line with internal and regulatory standards.

About you  

You will have strong working knowledge of risk frameworks and the ability to apply them effectively in practice. You bring hands-on expertise in in risk management, governance, and compliance, with a strong understanding of regulatory frameworks (such as CPS 230 requirements) and industry standards. Your analytical mindset enables you to assess complex risks, support mitigation strategies, and drive continuous improvement in risk controls, reporting and operational processes.

You will have:

• Demonstrated experience in third party risk management, governance, or compliance—preferably within financial services, insurance, or other regulated sectors.
• Strong analytical, problem-solving, and project management capabilities.
• Excellent written and verbal communication skills, able to translate complex risk concepts into actionable business outcomes.
• Solid understanding of regulatory requirements and the ability to interpret relevant regulations.
• Familiarity with third party lifecycle processes and operating models, plus robust data management skills.
• Proven stakeholder engagement, with the ability to work through frameworks, identify gaps, drive improvements, and at least three years’ experience in compliance or risk management roles (third party risk management experience is valued but not essential).

Benefits   

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super 

To learn more about benefits of working with us, click here. 

Awards & Recognition  

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program 
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates  

To learn more about our achievements, click here. 

How to Apply  

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. 

Your career. At the heart of it.  

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com. 

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.