Question
FULL_TIME
2-5

Store Manager - Cootamundra

1/4/2026

The Store Manager will manage all aspects of the retail site to maximize sales and profitability while providing an inspiring in-store experience. Responsibilities include leading a team, ensuring customer service excellence, and managing financial performance.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
About the Role

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Our Store Managers efficiently and effectively manage all aspects of one retail site to maximise sales and profitability.

About The Job

Cootamundra Salvos Stores are looking for a talented Store Manager who loves retail, loves a challenge, and loves waking up each day with a passion for making a difference.  Take ultimate accountability to drive and lead growth whilst providing an inspiring in-store experience for our team, customers and community members.

You will be experienced in;

  • Retail Management or a similar industry.

  • Leading, growing and developing a team of paid employees and volunteers;

  • Ensuring extraordinary customer service is provided every day, in every interaction;

  • Embedding exceptional operational and visual merchandise standards;

  • Role-modelling a ‘safety first’ culture in our stores;

  • Planning and managing the financial performance of the store;

  • Building and supporting the volunteer workforce and engaging with the local community.

About You

Previous experience in a similar industry, while highly regarded, is not essential.  What is essential is your people and team leadership, your passion and proven ability to deliver outstanding results in a complex and rewarding retail environment.  You will be a high energy, hands-on individual and will bring your proven track record in providing extraordinary customer service to the role. Importantly, as someone known for your integrity, you will also be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution.

To be successful in this role you must possess excellent people leadership and management abilities. You will be an outstanding written and verbal communicator with strong interpersonal skills.  Solid technical skills and experience using Workday HCM system experience, highly regarded. 

What We Offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

  • Health, fitness and financial discounts / benefits;

  • Paid parental leave - 12 weeks

  • Staff store discount

  • Up to 8 weeks leave per year through our purchase leave scheme 

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

  • Purpose driven career with positive social and sustainable outcomes

  • Employee Assistance Program - Independent confidential counselling service;

  • Opportunity for career development;

  • An inclusive culture of dedicated, passionate and professional team members

  • Chaplaincy services

  • Positively supporting and impacting the lives of others through your career contribution 

About Us

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.

Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference.

Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.

How To Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.   We are looking for compassionate people who share our mission and values.  If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current Resume and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

ABOUT YOU

Previous experience in a similar industry, while highly regarded, is not essential.  What is essential is your people and team leadership, your passion and proven ability to deliver outstanding results in a complex and rewarding retail environment.  You will be a high energy, hands-on individual and will bring your proven track record in providing extraordinary customer service to the role. Importantly, as someone known for your integrity, you will also be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution.

To be successful in this role you must possess excellent people leadership and management abilities. You will be an outstanding written and verbal communicator with strong interpersonal skills.  Solid technical skills and experience using Workday HCM system experience, highly regarded. 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Key Skills
Retail ManagementTeam LeadershipCustomer ServiceOperational StandardsFinancial ManagementVolunteer EngagementCommunity EngagementCommunication SkillsIntegritySafety CultureTechnical SkillsWorkday HCM Experience
Categories
Management & LeadershipRetailSocial Services
Benefits
NFP Salary PackagingHealth DiscountsFitness DiscountsFinancial DiscountsPaid Parental LeaveStaff Store DiscountPurchase Leave SchemeVolunteer LeaveEmployee Assistance ProgramCareer Development OpportunitiesInclusive CultureChaplaincy Services
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