Question
2-5

Home Comfort Advisor

1/5/2026

The Home Comfort Advisor will interact with customers to provide solutions for home comfort and improve air quality. They will also conduct follow-up calls to ensure customer satisfaction and generate referrals.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
At The Plumbing & Air Service Company, nestled in the heart of Kernersville, North Carolina, your skills in HVAC, plumbing, or electrical services aren’t just another cog in the machine – they’re the heartbeat of our operation. As we proudly serve our neighbors, every service we provide reflects the quality, commitment, and passion of our home service professionals – just like you. Here’s what makes us unique: while our foundation is in Kernersville, North Carolina our reach is semi-national. As an integral part of the Southern Home Services family of brands, we blend the warmth of a community-focused approach with the strength of an inter-state brand. This means you're not just working with a local team; you're expanding your horizons, tapping into nationwide resources, support, training, and opportunities. Why Join Us? ● Local Impact: Engage daily with the community you call home. Your work directly enhances the comfort and safety of friends, families, and neighbors. ● National Support: Enjoy the perks, resources, and training of a national powerhouse, ensuring you're always ahead in your trade. ● Growth & Development: At The Plumbing & Air Service Company, we’re invested in your journey. We offer pathways to further your skills, take on new challenges, and ascend in your career. We're not just seeking employees; we're inviting innovators, problem-solvers, and community advocates. If you're ready to make a difference locally while opening up your options nationally, let's chat. Dive into a career that recognizes your value, nurtures your potential, and celebrates your expertise. Join us. Let's shape the future of home services, together.
About the Role

Description

Home Comfort Advisor/ Outside Sales Professional

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

 

Are you ready to be Part of Something BIGGER!

 

The Plumbing and Air, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU!

About this Role:

Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!

We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.

 

In this role, you will be responsible for:

  • Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.
  • Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.
  • Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.
  • Additional duties as assigned
  • Additional duties as assigned.

Required Qualifications:

  • A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.
  • Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.
  • Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.
  • Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.
  • Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.

Preferred Qualifications:

  • Minimum of 3 years of business to consumer sales- prior industry experience not REQUIRED
  • Strong drive to sell to customers and help solve their needs

 

The physical requirements of this job include:

 

  • Perform work while sitting and/or standing at an individual work station or office
  • Communicate verbally via phone or other communication device.
  • Ability to stand, walk and sit; talk or hear, both in person and by telephone
  • Use hands to type, handle or feel objects or controls; reach with hands and arms. 
  • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
  • Work is usually performed in an indoor office environment.

 

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits:

We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.

  • Paid vacation
  • Paid training
  • Reliable, Year-round work
  • Limitless Commission, monthly bonuses, periodic spiff, commissions contests
  • Weekly Paychecks
  • Employee discounts
  • Company provided vehicle
  • Paid Time Off and Paid Holidays
  • Comprehensive Medical, Dental and Vision Benefits
  • Company Matched 401k
  • Advertised pay is avg of Home Comfort Advisors commission pay

 

This is a Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

 

Key Skills
SalesCustomer ServiceCommunicationRelationship BuildingProblem SolvingTechnology ProficiencyFollow-UpNegotiationTeam CollaborationTime ManagementAdaptabilityCustomer SatisfactionLead GenerationHVAC KnowledgePlumbing KnowledgeElectrical Knowledge
Categories
SalesCustomer Service & SupportTradesConstructionEnergy
Benefits
Paid VacationPaid TrainingReliable, Year-Round WorkLimitless CommissionMonthly BonusesPeriodic SpiffCommissions ContestsWeekly PaychecksEmployee DiscountsCompany Provided VehiclePaid Time OffPaid HolidaysComprehensive MedicalDental and Vision BenefitsCompany Matched 401k
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