Question
0-2

Entertainment Manager

1/5/2026

The Entertainment Manager is responsible for ensuring a fun atmosphere and managing overall operations. This includes identifying and resolving issues impacting guest experience and overseeing floor management.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
The southeast's premier family FUN spot for 20 years! Our mission is to provide quality guest service for families, corporate clients and other groups so that they may have fun while enjoying great entertainment options and amazing food. We are “not” just a bowling alley, we are a state of the art entertainment facility. Why join our team? •With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company •We are a family-owned business and consider our team members part of our family •We encourage team members to continue their training by providing online resources •We provide opportunities for all team members to give back to the community •We encourage team members to have fun while they work •We work together as a team and succeed as a team
About the Role

Entertainment Manager 
Stars and Strikes Family Entertainment Center is seeking an experienced Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!


The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As a Manager, you would be responsible for the overall operations and atmosphere of the building.

This position will be directly responsible for meeting and exceeding sales goals and creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.

Why Join Our Team?

  • We are a family-owned business and consider our team members part of our family
  • We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We encourage team members to have fun while they work
  • We provide opportunities for all team members to give back to the community
  • We are a community who live out our core values:
    • Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For:
  • 1-2 years of management experience 
  • Friendly, outgoing and professional demeanor 
  • Experience in Hospitality and/or Food & Beverage is a preferred
  • Must able to work weekends and holidays
Core Competencies:
  • People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences
  • Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality

Key Responsibilities:
  1. Ensure a “FUN” atmosphere
  2. Identify & Resolve Issues Impacting Guest Experience
  3. Cleaning of Location
  4. Compliance and Training Validation
  5. Overall Floor Management 

Additional Duties:  
  • Act as Manager on Duty when Needed
  • Report Product/ Service Issues
  • Timecard Review
  • Quality of Inventories
  • Delivery Check-ins

Perks We Offer:
  • Health & 401k Benefits
  • Bonuses
  • Paid-Time Off
  • Free bowling, laser tag & gameplay!


Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. 

Key Skills
Guest ServiceTeam DevelopmentProblem SolvingFloor ManagementBudget ProficiencyHospitalityCleaningComplianceTrainingSales GoalsMotivationInitiativeAmbiguity NavigationFun AtmosphereIssue Resolution
Categories
Management & LeadershipHospitalityCustomer Service & SupportFood & BeverageSports & Recreation
Benefits
Health & 401k BenefitsBonusesPaid-Time OffFree BowlingLaser TagGameplay
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