Supervisor, Operations (Repack Program)

Description

 This position is in-office every day at our East Point location, and the schedule is Sunday – Thursday. This person must be available to work weekend and flexible hours, as needed. 

Who We Are:  

The Atlanta Community Food Bank is committed to ending hunger in our community by leveraging food, dedicated people, and innovative solutions to ensure that no one has to worry about their next meal. Since 1979, we’ve provided vital resources to a growing network of nonprofit partners, including food pantries, community kitchens, childcare centers, night shelters, and senior centers. Today, we proudly serve over 700 partners across 29 counties in metro Atlanta and north Georgia, working together to create a hunger-free future. 

Our Promise: 

Becoming a Food Banker means more than just a title—it’s an invitation to turn your passion and skills into meaningful action. Here, your work will further our mission to engage, educate, and empower our community in the fight against hunger. Our Food Bankers brings boldness, compassion, and accountability to our shared mission, creating real change in the lives of our neighbors. We value dedication, and in return, we foster an inclusive, supportive environment that will encourage our Food Bankers to grow, innovate, and make a lasting impact. Bring your whole heart to the Atlanta Community Food Bank, and join us in making a difference every day. 

Where You’ll Work:   

Logistics / Supply Chain  

About the Role: 

The Supervisor, Operations (Repack Programs) at the Atlanta Community Food Bank is essential in overseeing the daily repacking operations of fresh produce and protein, ensuring that food items are safely and efficiently prepared for distribution to our community partners. This role focuses on supporting our mission by managing day-to-day workflow, supervising a dedicated team, and maintaining high standards of quality and food safety. The Supervisor ensures that operations run smoothly and that team members are trained, supported, and motivated to achieve their goals, reducing waste and maximizing the impact of our food distribution programs. This position reports to the Manager I, Operations.  

What You’ll Do: 

Daily Operations Management:  

• Oversee daily repack activities, streamlining workflow to optimize efficiency and productivity. 
• Manage the movement of goods from repack to storage, ensuring inventory levels are maintained and waste minimized. 
• Implement process improvements for a consistent flow of goods to meet demand. 

Quality Assurance and Food Safety: 

• Conduct regular quality checks to ensure product safety and compliance with standards. 
• Collaborate with Supply and Receiving teams to uphold food safety regulations. 
• Become HAACP certified by taking the training course and passing the examination. 
• Ensure team adherence to safety protocols, including HACCP guidelines, to maintain safe food handling. 

Leads a Successful Team:  

• Lead and help coordinate daily operations by managing and overseeing shift schedules, ensuring all tasks are completed efficiently and on time. 
• Monitor employee performance and provide real-time coaching and feedback to ensure compliance with safety and quality standards. 
• Train and onboard new team members, ensuring they are familiar with organizational systems, tools, and procedures. 
• Report daily shift progress and metrics to management, ensuring clear communication on goals, performance, and areas for improvement. 
• Foster a positive and inclusive team environment, encouraging collaboration, accountability, and open communication among staff. 
• (Warehouse only) Work alongside warehouse associates to support various operational activities, including receiving, storage, picking, and shipping. 

Key Competencies we look for in All our Food Bankers are:   

• Customer Focus 
• Decision Making 
• Accountability 
• The Ability to Navigate Change 

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.  You may be just the right candidate for this or other roles! 

What You’ll Need:  Skills and Experience your resume should demonstrate: 

• Demonstrated experience managing or overseeing daily operations in food distribution, warehouse, or production settings. 
• Ability to optimize workflow and streamline processes for efficiency and productivity. 
• Knowledgeable in inventory management to maintain adequate stock and reduce waste. 
• Familiarity with quality control processes to ensure product safety and compliance. 
• Strong verbal and written communication skills to effectively collaborate with team members, managers, and other departments. 
• Ability to maintain open, transparent communication within the team and foster a positive work environment. 
• Demonstrated ability to prioritize tasks, manage shift schedules, and coordinate team activities efficiently. 
• Skilled in tracking operational metrics and reporting on daily progress, goals, and improvement areas. 

There may be some Physical Demands and Travel: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Employee is routinely required to lift 50 lbs.  
• This position requires the individual to be onsite every day.