PreSales Engineer, Europe

About Optibus:

Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike. 

About the Role:

We are looking for a Pre-Sales Engineer to join our global Revenue team! Based in Berlin, this individual will play a crucial role in showcasing the value of Optibus’ solutions to potential clients, including transportation providers and public transport authorities (PTAs) across Europe. You will work closely with Sales, Marketing, Product, and Customer Success teams to engage with prospective customers and help them navigate the challenges they face in optimizing public transportation. This is a hybrid role with a minimum of 3 days per week in the Berlin office and will involve occasional travel (approximately 20%) within Europe.

Responsibilities:

Client Engagement:

• Serve as a trusted advisor to potential clients, building strong relationships with stakeholders and delivering tailored solutions to meet their transportation needs.
• Conduct in-depth discovery sessions to understand client requirements and present how Optibus can address their business challenges with AI and optimization solutions.

Solution Demonstration & Education:

• Become an expert in Optibus products and solutions, delivering impactful demonstrations, proofs of concept, workshops, and value assessments.
• Help clients understand the full value of the platform, addressing technical queries and providing guidance throughout the evaluation process.

Collaboration & Strategy:

• Work closely with Sales Executives to strategize and execute deals in rapid sales cycles, contributing to RFIs/RFPs and account strategy discussions.
• Collaborate with internal teams, including Product and Customer Success, to ensure smooth transition of client insights, facilitating successful implementation and customer satisfaction.

Market Leadership:

• Develop deep expertise in the DACH market and foster relationships with key industry stakeholders, including Public Transport Authorities (PTAs) and Public Transport Operators (PTOs).
• Represent Optibus at industry events, webinars, and conferences to enhance brand visibility and demonstrate thought leadership in the public transport space.

Feedback & Continuous Improvement:

• Collect client feedback to inform Product Management and Engineering teams, helping to shape product offerings and improve customer experience.
• Support integration discussions and API implementations, ensuring smooth handovers to the Customer Success team for post-sale support.

Requirements

• Proven experience: Minimum of 2 years in a presales, solution engineering, or consulting role, ideally within SaaS, public transport, or related industries, with client facing experience. 
• Strong technical acumen: Ability to communicate complex concepts to both technical and non-technical audiences.
• Project management skills: Experience managing multiple time-sensitive projects simultaneously in a fast-paced, start-up or scale-up environment.
• Communication: Excellent verbal and written communication skills in German and English, with the ability to engage and influence stakeholders at all levels.
• Collaboration: Demonstrated ability to work in a cross-functional team environment, collaborating closely with Sales, Product, and Customer Success teams.

Nice to have: 

• Knowledge of an additional European language (such as Spanish, Italian, or Portuguese) is a plus for this role.

Optibus is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualised support during the hiring process.