Recovery Assistant

Description

The Recovery Assistant supports Cumberland Heights’ mission of transforming lives, giving hope and healing to those affected by alcohol or drug addiction.

POSITION SUMMARY

The Recovery Assistant is responsible for monitoring a specified group and/or population of patients, including facilitation of a safe and therapeutic environment. In addition, the Recovery Assistant assists clinical staff in meeting the patients’ daily needs. 

PRIMARY DUTIES AND RESPONSIBILITIES include some or all of the following depending on assigned area and shift:

• Welcomes new patients and/or family members to campus, assisting with orientation to the campus and program as directed;
• Assists in managing patient community as a therapeutic milieu, holding patients accountable for behavior consistent with community guidelines and recovery, consulting with clinical staff as needed;
• Assists with community groups, in-house and outside 12 step meetings, and 12 step discussion/study groups as assigned. 
• Monitors patients, including making rounds and bed checks as assigned, assisting to create a safe treatment environment; 
• Transports patients to 12 Step meetings and/or other therapeutic recreation activities as assigned, operating within the guidelines of the Fleet Management Safety Program, as well as monitoring patients for safety;
• Assists Activities Services staff members with recreation, art, music, and adventure based therapies as assigned; 
• Utilizing Handle with Care, de-escalates potential and actual crisis situations as needed;
• Performs CPR and First Aid as needed; 
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management activities as assigned; 
• Documents pertinent information into the electronic patient record.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

Requirements

• High school diploma or GED is required with Bachelor’s degree preferred
• One (1) year experience in addictions treatment preferred
• CPRS certification is preferred but not required.
• Valid Tennessee Driver’s License preferred (may use company van to transport patients)
• Intermediate computer skills including Microsoft (Outlook, Word and Excel)
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Ability to model/teach the 12 Step programs and philosophy.  
• Reacts productively to change.
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
• Ability to present to hostile or disinterested groups.
• If recovering, one year of verifiable abstinence required with two years preferred; active participation in a twelve-step program preferred

WORK ENVIRONMENT

• Position is on a campus setting that involves walking outside to various buildings and everyday risks or discomforts requiring normal safety precautions. 
• Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions.
• May perform CPR/First Aid as needed (being certified or eligible is required)
• Position is subject to varying shifts, including weekends as well as staying overnight for inclement weather as part of critical staffing, along with some travel to other off-site Cumberland Heights facilities/campus
• Ability to lift up to 20lbs and/or push pull up to 40lbs; move around campus on uneven and rural terrain.
• Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills.