Inside Sales Representative

About the team

Our Sales Operations Team is responsible for providing daily account management for Logicalis’s customers. This includes driving incremental business through ongoing account management, as well as understanding specific hardware and software solutions requirements of the customer.
By working closely with the broader Sales team, we focus on maximising revenue for Logicalis while also ensuing success of our customers.

Role responsibilities and duties

• Ensuring monthly product gross profit targets for new and repeat business are met;
• Acting as the primary point of contact for inbound ‘run-rate’ business and general account enquiries;
• Generating new product and services pipeline through proactive account management
• Passing qualified leads to the EMs and other relevant Logicalis stakeholders from vendors
• Maintaining customer contact details within Logicalis’s CRM;
• Other duties as required.

About You

• Hold a qualification in IT/Business or equivalent professional experience;
• Have experience in similar outbound inside sales/telemarketing/retail environments;
• Knowledge of Logicalis’s solution offerings and/or IT industry awareness would be highly prized including: knowledge of basic networking, installation processes, security processes, office systems, operating systems, email and IT processes;
• Have a strong knowledge of Microsoft office packages;
• Possess strong written and verbal communication skills;
• Pride yourself on being a self-starter, who works well under pressure with a high attention to detail;
• Need the ability to learn fast and be proactive in upskilling your skill set where needed;
• Be able to build and maintain rapport with Logicalis customers, vendors, suppliers and colleagues;
• Exhibit strong vendor and supplier management skills.

#LI-AC1

Why Join Us? 

Our promise to our employees, Belong, Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development, and offers an environment where you can do life and work the way it works for you. 

Here is how our benefits help you: 

⦁ Equal Paid Parental Leave for all primary and secondary carers. 

⦁ Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet. 

⦁ Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services. 

⦁ Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities. 

⦁ Novated Leasing and Salary Sacrificing options to make your salary work harder for you. 

⦁ Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours. 

⦁ Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you develop new skills, enhance your expertise and drive your professional growth at your own pace. 

⦁ Investment in Leadership and Career Growth. Logicalis is a place where we see our people as the most valued Architects of Change. Our people progress from Helpdesk to Cloud Engineering, from Sales to Management, and from Operations to Senior Leadership. Here, ideas turn into action. You can make a plan, see it through and genuinely shape your own professional success.  

About Us 

At Logicalis Australia, we are not just changing the game, we are driving the future of technology. 
 
As the Architects of Change™, our mission is clear: to become the leading technology services provider and employer in the Asia-Pacific (APAC) region. 

By combining our global expertise and local insight, we position ourselves as a technology powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers. 

You will be part of a dynamic team of 7,000 plus innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced digital landscape. With services that drive transformation and scalability such as cloud, connectivity, collaboration and security, you will help optimise operations and enable teams to reach new heights. 

As a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24 hours a day, 7 days a week. 

We are proud to be Great Place to Work® Certified for 2025 and 2026, a recognition that reflects our people-first culture and our commitment to fostering an inclusive, empowering and growth-oriented environment. 

Join us on this exciting journey and let us shape the future of technology together.