Loss Prevention (Security) Officer - The Warehouse, Manukau (Full-time)

1/5/2026

The primary focus is on preventing theft and promoting a safe environment for both team members and customers. Responsibilities include monitoring security cameras, following recovery procedures, and ensuring the store operates smoothly and securely.

Working Hours

32 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help' with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online", offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.

About the Role

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us. 

Job Description

We're currently seeking an enthusiastic and detail-oriented individual to join our Loss Prevention Team! Your primary focus will be on preventing theft and promoting a safe environment for both our team and customers.

In this fast-paced role, you'll be responsible for monitoring security cameras, following recovery procedures, and ensuring that the store is running smoothly, safely, and securely. You'll need to be comfortable working on your feet for extended periods and have a keen eye for detail.

As a problem solver, you'll be able to cope under pressure and calmly resolve any issues that may arise. You'll also have excellent communication skills and be comfortable interacting with customers to answer their queries.

While prior experience in Loss Prevention is a plus, it's not a requirement. We're looking for someone who is motivated to learn and grow in this role.

We have two positions with the following days and hours of work:

Position 1:

Thursday to Saturday - 7:30am - 4pm

Position 2:

Friday and Saturday 4pm - 12:30am

Qualifications

Ideally you will have:

A genuine interest in Loss Prevention and a desire to learn and grow
The ability to handle pressure in a fast-paced environment and remain calm and composed
Quick thinking and effective problem-solving skills
Comfortable working on your feet for extended periods of time

Additional Information

What can The Warehouse offer you?

Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, and Noel Leeming.
Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!

Contract Type: Permanent

Key Skills

Attention to DetailProblem SolvingCommunication SkillsCustomer InteractionAbility to Handle PressureFast-Paced Environment